Questions & Certified Solutions| 100%
Quiz_________________?
A first-time patient is late arriving to the office. Which of the following should the medical
assistant say first? -
Answer✅
"Hello. Welcome to our office."
Quiz_________________?
A MA has a request to collect a routine CBC from a healthy 10-month- old infant. What is
the most appropriate collection site? -
Answer✅
Left heel
Quiz_________________?
A MA has requested a preauthorization for a pt's referral to a specialist. What is a reason
for the claim submitted by the specialist to be denied? -
Answer✅
The service is provided after the expiration date
Quiz_________________?
1
, A MA have just received a derogatory email from a dissatisfied patient what action should
you take? -
Answer✅
Print email and make notes about topics to be addressed prior to formulating a response
Quiz_________________?
A MA is administering an intradermal immunization to a patient. What actions should the
medical assistant take? -
Answer✅
Cleanse the site using a back and forth motion
Quiz_________________?
A MA is administering an intramuscular injections into the gluteus medius of an adult
patient. What angle should the assistant insert the needle? -
Answer✅
90 degree angle
Quiz_________________?
A MA IS APPLYING A TRANSDERMAL PATCH FOR A PATIENT. WHICH ACTIONS
SHOULD THE MA TAKE? -
Answer✅
APPLY THE PATCH TO A HAIRLESS AREA OF THE PATIENT'S SKIN
Quiz_________________?
A MA is assisting with the physical exam. Of a patient what has scabies. Besides gloves ,
what other PPE should you wear? -
2
, Answer✅
Gown
Quiz_________________?
A MA is caring for a childe who has varicella zoster virus. The assistant should recognize
that varicella is transferred through what mode of transmission? -
Answer✅
Airborne
Quiz_________________?
A MA is caring for a patient who is 5' 7" tall. What the patient's height in centimeters? -
Answer✅
170 cm
Quiz_________________?
A MA is caring for a patient who is experiencing chills, nausea, and dizziness. The patient's
face appears pale. The assistant should recognize that the patient is exhibiting manifestations
of which of the following medical emergencies? -
Answer✅
Syncope
Quiz_________________?
A MA is caring for an infant who suddenly become unresponsive for unknown reasons.
What action should you take? -
Answer✅
Initiate cardiopulmonary resuscitation
3
, Quiz_________________?
A MA is checking a patient out of the clinic. Where/what documentation would you find info
on referral and follow up appointments? -
Answer✅
Encounter form
Quiz_________________?
A MA is checking a patient's hearing using the Weber test. What actions should the
assistant take? -
Answer✅
ask the patient if he hears the vibration louder in one ear than the other
Quiz_________________?
A MA is cleaning countertops and other surfaces after a surgical procedure in a provider's
office. Which of the following disinfectants should the assistant use for this purpose? -
Answer✅
A 1:10 bleach and water solution
Quiz_________________?
A MA is collecting a urine specimen from a patient for a drug screening. What actions
should the assistant take to adhere to the chain of custody for this specimen? -
Answer✅
Send the specimen to the testing lab on the same day as the collection
4
Quiz_________________?
A first-time patient is late arriving to the office. Which of the following should the medical
assistant say first? -
Answer✅
"Hello. Welcome to our office."
Quiz_________________?
A MA has a request to collect a routine CBC from a healthy 10-month- old infant. What is
the most appropriate collection site? -
Answer✅
Left heel
Quiz_________________?
A MA has requested a preauthorization for a pt's referral to a specialist. What is a reason
for the claim submitted by the specialist to be denied? -
Answer✅
The service is provided after the expiration date
Quiz_________________?
1
, A MA have just received a derogatory email from a dissatisfied patient what action should
you take? -
Answer✅
Print email and make notes about topics to be addressed prior to formulating a response
Quiz_________________?
A MA is administering an intradermal immunization to a patient. What actions should the
medical assistant take? -
Answer✅
Cleanse the site using a back and forth motion
Quiz_________________?
A MA is administering an intramuscular injections into the gluteus medius of an adult
patient. What angle should the assistant insert the needle? -
Answer✅
90 degree angle
Quiz_________________?
A MA IS APPLYING A TRANSDERMAL PATCH FOR A PATIENT. WHICH ACTIONS
SHOULD THE MA TAKE? -
Answer✅
APPLY THE PATCH TO A HAIRLESS AREA OF THE PATIENT'S SKIN
Quiz_________________?
A MA is assisting with the physical exam. Of a patient what has scabies. Besides gloves ,
what other PPE should you wear? -
2
, Answer✅
Gown
Quiz_________________?
A MA is caring for a childe who has varicella zoster virus. The assistant should recognize
that varicella is transferred through what mode of transmission? -
Answer✅
Airborne
Quiz_________________?
A MA is caring for a patient who is 5' 7" tall. What the patient's height in centimeters? -
Answer✅
170 cm
Quiz_________________?
A MA is caring for a patient who is experiencing chills, nausea, and dizziness. The patient's
face appears pale. The assistant should recognize that the patient is exhibiting manifestations
of which of the following medical emergencies? -
Answer✅
Syncope
Quiz_________________?
A MA is caring for an infant who suddenly become unresponsive for unknown reasons.
What action should you take? -
Answer✅
Initiate cardiopulmonary resuscitation
3
, Quiz_________________?
A MA is checking a patient out of the clinic. Where/what documentation would you find info
on referral and follow up appointments? -
Answer✅
Encounter form
Quiz_________________?
A MA is checking a patient's hearing using the Weber test. What actions should the
assistant take? -
Answer✅
ask the patient if he hears the vibration louder in one ear than the other
Quiz_________________?
A MA is cleaning countertops and other surfaces after a surgical procedure in a provider's
office. Which of the following disinfectants should the assistant use for this purpose? -
Answer✅
A 1:10 bleach and water solution
Quiz_________________?
A MA is collecting a urine specimen from a patient for a drug screening. What actions
should the assistant take to adhere to the chain of custody for this specimen? -
Answer✅
Send the specimen to the testing lab on the same day as the collection
4
