WGU D099 SALES MANAGEMENT TEST
PAPER BUNDLED EXAMS 2026
CERTIFICATION EVALUATION.
◍ A hiring manager is deciding between two candidates for a
technical sales position. One candidate has more sales experience but,
if hired, would be the only female salesperson in the organization. The
hiring manager decides to hire the female candidate but at a lower
exempt salary status than what the other salespeople have received
when hired. Which statute is the hiring manager violating? Answer:
Equal Pay Act of 1963
◍ A sales manager at a diaper factory has been tasked with
forecasting potential staff needs for the toddler pull-up diaper division
and is analyzing the relevant external factors that will cause an
impact. Which factor should the manager analyze? Answer: New
laws
◍ A company wants to hire a technical salesperson and posts the job
opening on popular online business networking platforms. Which type
of recruiting is this company conducting? Answer: Social recruiting
◍ Which benefit will a manager who is hiring a new salesperson
gain from using resume-parsing software? Answer: Save time in the
overall hiring process
, ◍ A hiring manager has narrowed the candidate pool of qualified
salespeople to two. During a final review, the older of the two
candidates is chosen due to a perceived higher level of maturity and
the firm's dissatisfaction with previous younger hires. Which form of
discrimination is this manager committing? Answer: Disparate
treatment
◍ A firm is using situational interview questions to help select a
candidate for a sales management position. Which question aligns
with this interview format? Answer: How would you construct a sales
compensation package?
◍ How should a sales manager ethically conduct employment
testing in the sales recruitment process? Answer: Testing should be
consistently applied to all candidates
◍ A sales manager has used the same interview question for many
years to determine the degree of candidates' fit with the company's
culture. Over time, the sales manager has discovered that applicants'
answers rated as positive consistently align with a high degree of
cultural fit and the success of the new hires. Which issue regarding
the data did the manager discover? Answer: Reliability
◍ What is a disadvantage of a matrix structure? Answer: Employees
have two direct supervisors.
◍ A firm operates using a formal structure in which decision-making
authority resides with the executive leadership. Which type of
, organizational structure is being used by this firm? Answer:
Centralized
◍ What is true of a sale in which the customer has a limited
problem-solving mindset? Answer: The customer is swayed directly
by advertising and promotion.
◍ A car salesperson is under pressure to sell one additional new
vehicle by the end of the day to meet a quota. A consumer arrives at
the dealership and explains she just had a baby and is looking for a
used car with better safety features than her current vehicle. The
salesperson sees an opportunity and shows the consumer a new model
and explains why the new model is safer and a better value. The
consumer decides to purchase the new model.How did this
salesperson use sales role perception to achieve this sale? Answer: By
recognizing the need to achieve both the salesperson's and the
consumer's objectives
◍ A solar panel company publishes a white paper on the advantages
and disadvantages of various solar panels. A customer carefully reads
the paper before making a decision to purchase a particular model.
Which factor of product perception is influencing this consumer's
buying process? Answer: Object
◍ Which type of organizational structure causes conflict in a
salesperson's performance due to having multiple bosses? Answer:
Matrix
PAPER BUNDLED EXAMS 2026
CERTIFICATION EVALUATION.
◍ A hiring manager is deciding between two candidates for a
technical sales position. One candidate has more sales experience but,
if hired, would be the only female salesperson in the organization. The
hiring manager decides to hire the female candidate but at a lower
exempt salary status than what the other salespeople have received
when hired. Which statute is the hiring manager violating? Answer:
Equal Pay Act of 1963
◍ A sales manager at a diaper factory has been tasked with
forecasting potential staff needs for the toddler pull-up diaper division
and is analyzing the relevant external factors that will cause an
impact. Which factor should the manager analyze? Answer: New
laws
◍ A company wants to hire a technical salesperson and posts the job
opening on popular online business networking platforms. Which type
of recruiting is this company conducting? Answer: Social recruiting
◍ Which benefit will a manager who is hiring a new salesperson
gain from using resume-parsing software? Answer: Save time in the
overall hiring process
, ◍ A hiring manager has narrowed the candidate pool of qualified
salespeople to two. During a final review, the older of the two
candidates is chosen due to a perceived higher level of maturity and
the firm's dissatisfaction with previous younger hires. Which form of
discrimination is this manager committing? Answer: Disparate
treatment
◍ A firm is using situational interview questions to help select a
candidate for a sales management position. Which question aligns
with this interview format? Answer: How would you construct a sales
compensation package?
◍ How should a sales manager ethically conduct employment
testing in the sales recruitment process? Answer: Testing should be
consistently applied to all candidates
◍ A sales manager has used the same interview question for many
years to determine the degree of candidates' fit with the company's
culture. Over time, the sales manager has discovered that applicants'
answers rated as positive consistently align with a high degree of
cultural fit and the success of the new hires. Which issue regarding
the data did the manager discover? Answer: Reliability
◍ What is a disadvantage of a matrix structure? Answer: Employees
have two direct supervisors.
◍ A firm operates using a formal structure in which decision-making
authority resides with the executive leadership. Which type of
, organizational structure is being used by this firm? Answer:
Centralized
◍ What is true of a sale in which the customer has a limited
problem-solving mindset? Answer: The customer is swayed directly
by advertising and promotion.
◍ A car salesperson is under pressure to sell one additional new
vehicle by the end of the day to meet a quota. A consumer arrives at
the dealership and explains she just had a baby and is looking for a
used car with better safety features than her current vehicle. The
salesperson sees an opportunity and shows the consumer a new model
and explains why the new model is safer and a better value. The
consumer decides to purchase the new model.How did this
salesperson use sales role perception to achieve this sale? Answer: By
recognizing the need to achieve both the salesperson's and the
consumer's objectives
◍ A solar panel company publishes a white paper on the advantages
and disadvantages of various solar panels. A customer carefully reads
the paper before making a decision to purchase a particular model.
Which factor of product perception is influencing this consumer's
buying process? Answer: Object
◍ Which type of organizational structure causes conflict in a
salesperson's performance due to having multiple bosses? Answer:
Matrix
