WGU C202 MANAGING HUMAN CAPITAL
EXAM 2026 FINAL PAPER QUESTIONS WITH
FULL ANSWERS AND SOLUTIONS GRADED A+
◉ What are mandatory benefits? Answer: By law they are offered
from the employer.
ex. Worker's Compensation, COBRA, Social Security
◉ Vietnam Era Veterans Readjustment Assistance Act of 1978
Answer: Prohibits discrimination against veterans that are returning
back from deployment, including Vietnam era, disabled, and active
duty.
◉ What are Procedures? Answer: They are "how we do it"
◉ Explain why employee handbooks protect both the employer and
employee? Answer: Documents all the Human Resource
Management (HRM) policies and procedures.
Employees can become familiar with their rights and what the
policies and procedures are.
,◉ What are some uses and outcomes to Job Analysis? Answer: Job
Description, Person Specification, Selecting Applicants, and Develop
performance evaluation tools.
◉ What is Job Analysis? Answer: The systematic process of
gathering and interpreting information about the essential duties,
tasks, and responsibilities of a job.
It also gathers information about the context within which the job in
performed.
◉ Employee performance goals and results should be tied to
organizational strategies, values, and objectives, AND based on
what? Answer: Job Analysis
◉ What are 4 benefits of setting goals with employees? Answer: 1.
Focus attention on objectives
2. Increase efforts to achieve objectives
3. Persist in setbacks
4. Develop strategies to deal with challenges and to reach goals.
◉ What are the 4 progressive discipline steps? Answer: 1.
Counseling - makes employee aware
2. Written Warning - outlines problem and gives expectation
3. Suspension without pay
, 4. Termination
◉ What are 3 common performance management obstacles?
Answer: 1. Not communicating performance plan
2. Lack of accountability from employee/employer
3. Human Bias and errors
◉ What is Job Design? Answer: Used to fulfill needs for employees
through motivations and job efficiency.
◉ What does SMART stand for? Answer: Specific
Measurable
Attainable
Results Focused
Time Bound
◉ What are the 5 job characteristics from the Job Characteristics
Model? Answer: 1. Skill Variety
2. Task Identity
3. Task significance
4. Autonomy
5. Task Feedback
EXAM 2026 FINAL PAPER QUESTIONS WITH
FULL ANSWERS AND SOLUTIONS GRADED A+
◉ What are mandatory benefits? Answer: By law they are offered
from the employer.
ex. Worker's Compensation, COBRA, Social Security
◉ Vietnam Era Veterans Readjustment Assistance Act of 1978
Answer: Prohibits discrimination against veterans that are returning
back from deployment, including Vietnam era, disabled, and active
duty.
◉ What are Procedures? Answer: They are "how we do it"
◉ Explain why employee handbooks protect both the employer and
employee? Answer: Documents all the Human Resource
Management (HRM) policies and procedures.
Employees can become familiar with their rights and what the
policies and procedures are.
,◉ What are some uses and outcomes to Job Analysis? Answer: Job
Description, Person Specification, Selecting Applicants, and Develop
performance evaluation tools.
◉ What is Job Analysis? Answer: The systematic process of
gathering and interpreting information about the essential duties,
tasks, and responsibilities of a job.
It also gathers information about the context within which the job in
performed.
◉ Employee performance goals and results should be tied to
organizational strategies, values, and objectives, AND based on
what? Answer: Job Analysis
◉ What are 4 benefits of setting goals with employees? Answer: 1.
Focus attention on objectives
2. Increase efforts to achieve objectives
3. Persist in setbacks
4. Develop strategies to deal with challenges and to reach goals.
◉ What are the 4 progressive discipline steps? Answer: 1.
Counseling - makes employee aware
2. Written Warning - outlines problem and gives expectation
3. Suspension without pay
, 4. Termination
◉ What are 3 common performance management obstacles?
Answer: 1. Not communicating performance plan
2. Lack of accountability from employee/employer
3. Human Bias and errors
◉ What is Job Design? Answer: Used to fulfill needs for employees
through motivations and job efficiency.
◉ What does SMART stand for? Answer: Specific
Measurable
Attainable
Results Focused
Time Bound
◉ What are the 5 job characteristics from the Job Characteristics
Model? Answer: 1. Skill Variety
2. Task Identity
3. Task significance
4. Autonomy
5. Task Feedback
