INTRODUCTION TO MANAGING
AND ORGANIZING
Samenvatting
Idse Schuurmans
[Email address]
,Contents
Guiding questions............................................................................................................... 6
Managing & managerialism................................................................................................ 6
Making sense of managing.................................................................................................6
What is management....................................................................................................... 6
This is called sensemaking.................................................................................................7
Sensemaking...................................................................................................................... 7
New meaning of sensemaking.........................................................................................7
Sense making in a capitalist system................................................................................8
Managing in a complex world............................................................................................. 9
Sensemaking and framing.................................................................................................. 9
Difference between framing and sensemaking................................................................9
Managerialism.................................................................................................................. 10
Managerial rationality.................................................................................................... 10
Managerial rationality VS managerialism.......................................................................10
Global shift........................................................................................................................ 11
Conclusion........................................................................................................................ 11
digital organizations......................................................................................................... 12
The digital age............................................................................................................... 12
digital organization........................................................................................................ 12
Digital bubbles (networks).......................................................................................... 13
Bubbles & social media.............................................................................................. 13
Digital nomads........................................................................................................... 13
Organizational culture and social relations at work..........................................................15
Cultural sensitivity & doing by learning.........................................................................15
Global shifts...................................................................................................................... 15
Which actor is leading the international system?..........................................................16
Effects of global shifts.................................................................................................... 17
Global shifts and international organizations.................................................................17
Why global shifts and geopolitics should not be ignored...............................................17
The limits of forecasting: Real-world failures..............................................................17
4 reasons why management ignores geopolitical risks and global shifts....................18
Conclusion........................................................................................................................ 18
The underlying aspects of organizational politics.............................................................18
Organizational politics................................................................................................... 20
Authority – legitimacy & resistance...............................................................................20
Why do organizations have politics?.................................................................................21
1
, The reasons of organizational politics............................................................................21
Power and resistance..................................................................................................... 23
Types of resistance..................................................................................................... 23
Empowerment, experiments, emancipation, ethics..........................................................24
Self-managing teams..................................................................................................... 24
Ethics & power............................................................................................................... 24
Power politics and NATO................................................................................................... 25
introduction................................................................................................................... 25
Part 1: levels of conflicts................................................................................................ 26
Intrapersonal conflict.................................................................................................. 26
Interpersonal conflict.................................................................................................. 26
Intragroup conflict...................................................................................................... 27
Intergroup conflict...................................................................................................... 28
Intra-organizational conflict........................................................................................28
The interconnection of levels......................................................................................29
The conflict ecology.................................................................................................... 30
Part 2: the NATO case study.......................................................................................... 30
Understanding inter-organizational conflict................................................................30
NATO’s organizational structure.................................................................................31
Burden sharing conflicts............................................................................................. 31
Strategic disagreements............................................................................................. 31
Operational coordination conflicts..............................................................................32
Identity and Values conflicts.......................................................................................32
Part 3: Shifting views and theories of conflict................................................................33
Classical view of conflict............................................................................................. 33
Human relations view................................................................................................. 34
Interactionist views..................................................................................................... 34
Contemporary view.................................................................................................... 35
Part 4: Practical lessons................................................................................................. 35
Structure and Process................................................................................................. 35
Ambiguity, relationships, transparency......................................................................36
Leadership and systems............................................................................................. 36
Cultivate right conflicts............................................................................................... 37
Early modern approaches of management.......................................................................37
Organizational design.................................................................................................... 37
Early modern approaches.............................................................................................. 37
Taylorism.................................................................................................................... 37
Fordism and the production line.................................................................................39
2
, Fordism, Taylorism & specialization............................................................................40
Henri Fayol’s management principles.........................................................................40
Max weber & Bureaucracy (examen!)........................................................................42
Contemporary approaches................................................................................................ 44
McDonaldization............................................................................................................ 44
Contingency theory – something that can happen.........................................................44
Mechanistic organizations & organic organizations.......................................................45
Institutional theory........................................................................................................ 46
Modern design.................................................................................................................. 48
M-form........................................................................................................................... 48
Matrix organizations...................................................................................................... 50
Advantages & disadvantages of matrix organizations................................................51
Guiding questions.......................................................................................................... 51
management in a blobalized world...................................................................................52
Defining globalization.................................................................................................... 52
Historical waves............................................................................................................. 52
Contemporary globalization (hedendaagse globalisering).............................................54
Current inflection point.................................................................................................. 54
Strategic Issues............................................................................................................. 54
Standardization vs localization...................................................................................54
Integration Vs responsiveness....................................................................................55
Location decisions...................................................................................................... 55
Supply chain management......................................................................................... 55
Political and regulatory complexity.............................................................................56
The paradox: local clusters in global world....................................................................56
Who drives globalization................................................................................................ 56
Beneficiaries of globalization......................................................................................... 58
Non-beneficiaries of globalization..................................................................................58
Global rights and social responsibility............................................................................59
Global sustainability imperatives...................................................................................60
Competencies for global managers...............................................................................61
Global operations’ organizational structures.................................................................61
Challenges..................................................................................................................... 62
The future: management as stewardship......................................................................62
Political skills..................................................................................................................... 63
Introduction................................................................................................................... 63
Office politics................................................................................................................. 63
Positive twist to office politics.....................................................................................64
3
AND ORGANIZING
Samenvatting
Idse Schuurmans
[Email address]
,Contents
Guiding questions............................................................................................................... 6
Managing & managerialism................................................................................................ 6
Making sense of managing.................................................................................................6
What is management....................................................................................................... 6
This is called sensemaking.................................................................................................7
Sensemaking...................................................................................................................... 7
New meaning of sensemaking.........................................................................................7
Sense making in a capitalist system................................................................................8
Managing in a complex world............................................................................................. 9
Sensemaking and framing.................................................................................................. 9
Difference between framing and sensemaking................................................................9
Managerialism.................................................................................................................. 10
Managerial rationality.................................................................................................... 10
Managerial rationality VS managerialism.......................................................................10
Global shift........................................................................................................................ 11
Conclusion........................................................................................................................ 11
digital organizations......................................................................................................... 12
The digital age............................................................................................................... 12
digital organization........................................................................................................ 12
Digital bubbles (networks).......................................................................................... 13
Bubbles & social media.............................................................................................. 13
Digital nomads........................................................................................................... 13
Organizational culture and social relations at work..........................................................15
Cultural sensitivity & doing by learning.........................................................................15
Global shifts...................................................................................................................... 15
Which actor is leading the international system?..........................................................16
Effects of global shifts.................................................................................................... 17
Global shifts and international organizations.................................................................17
Why global shifts and geopolitics should not be ignored...............................................17
The limits of forecasting: Real-world failures..............................................................17
4 reasons why management ignores geopolitical risks and global shifts....................18
Conclusion........................................................................................................................ 18
The underlying aspects of organizational politics.............................................................18
Organizational politics................................................................................................... 20
Authority – legitimacy & resistance...............................................................................20
Why do organizations have politics?.................................................................................21
1
, The reasons of organizational politics............................................................................21
Power and resistance..................................................................................................... 23
Types of resistance..................................................................................................... 23
Empowerment, experiments, emancipation, ethics..........................................................24
Self-managing teams..................................................................................................... 24
Ethics & power............................................................................................................... 24
Power politics and NATO................................................................................................... 25
introduction................................................................................................................... 25
Part 1: levels of conflicts................................................................................................ 26
Intrapersonal conflict.................................................................................................. 26
Interpersonal conflict.................................................................................................. 26
Intragroup conflict...................................................................................................... 27
Intergroup conflict...................................................................................................... 28
Intra-organizational conflict........................................................................................28
The interconnection of levels......................................................................................29
The conflict ecology.................................................................................................... 30
Part 2: the NATO case study.......................................................................................... 30
Understanding inter-organizational conflict................................................................30
NATO’s organizational structure.................................................................................31
Burden sharing conflicts............................................................................................. 31
Strategic disagreements............................................................................................. 31
Operational coordination conflicts..............................................................................32
Identity and Values conflicts.......................................................................................32
Part 3: Shifting views and theories of conflict................................................................33
Classical view of conflict............................................................................................. 33
Human relations view................................................................................................. 34
Interactionist views..................................................................................................... 34
Contemporary view.................................................................................................... 35
Part 4: Practical lessons................................................................................................. 35
Structure and Process................................................................................................. 35
Ambiguity, relationships, transparency......................................................................36
Leadership and systems............................................................................................. 36
Cultivate right conflicts............................................................................................... 37
Early modern approaches of management.......................................................................37
Organizational design.................................................................................................... 37
Early modern approaches.............................................................................................. 37
Taylorism.................................................................................................................... 37
Fordism and the production line.................................................................................39
2
, Fordism, Taylorism & specialization............................................................................40
Henri Fayol’s management principles.........................................................................40
Max weber & Bureaucracy (examen!)........................................................................42
Contemporary approaches................................................................................................ 44
McDonaldization............................................................................................................ 44
Contingency theory – something that can happen.........................................................44
Mechanistic organizations & organic organizations.......................................................45
Institutional theory........................................................................................................ 46
Modern design.................................................................................................................. 48
M-form........................................................................................................................... 48
Matrix organizations...................................................................................................... 50
Advantages & disadvantages of matrix organizations................................................51
Guiding questions.......................................................................................................... 51
management in a blobalized world...................................................................................52
Defining globalization.................................................................................................... 52
Historical waves............................................................................................................. 52
Contemporary globalization (hedendaagse globalisering).............................................54
Current inflection point.................................................................................................. 54
Strategic Issues............................................................................................................. 54
Standardization vs localization...................................................................................54
Integration Vs responsiveness....................................................................................55
Location decisions...................................................................................................... 55
Supply chain management......................................................................................... 55
Political and regulatory complexity.............................................................................56
The paradox: local clusters in global world....................................................................56
Who drives globalization................................................................................................ 56
Beneficiaries of globalization......................................................................................... 58
Non-beneficiaries of globalization..................................................................................58
Global rights and social responsibility............................................................................59
Global sustainability imperatives...................................................................................60
Competencies for global managers...............................................................................61
Global operations’ organizational structures.................................................................61
Challenges..................................................................................................................... 62
The future: management as stewardship......................................................................62
Political skills..................................................................................................................... 63
Introduction................................................................................................................... 63
Office politics................................................................................................................. 63
Positive twist to office politics.....................................................................................64
3
