Busi 3007- Busi 3001- Mgmt 3103 Midterm Exam Week 3

BUSI 3007- BUSI 3001- MGMT 3103 MIDTERM EXAM WEEK 3 WEEK 3 MIDTERM BUSINESS 3007 KNOWLEDGE MANAGEMENT • • Question 1 2 out of 2 points According to the Collison and Parcell textbook, the process of creating knowledge begins with _____________. • Question 2 2 out of 2 points In second-generation KM, Knowledge Life Cycles are seen as: • Question 3 2 out of 2 points According to economists (Knapp, 1988), ___________ is becoming the most important product in the United States. • Question 4 2 out of 2 points According to the Collison and Parcell textbook, Knowledge Management is about all of the following processes except: • Question 5 2 out of 2 points Learning and innovation is a(n): • Question 6 2 out of 2 points The four pillars that support KM initiatives are: • Question 7 2 out of 2 points How is second-generation KM different from first-generation KM? • Question 8 2 out of 2 points Information Technology (IT)-centric KM focuses on: • Question 9 2 out of 2 points According to Collison and Parcell, "captured knowledge" requires ____________________. • Question 10 2 out of 2 points People share knowledge because: • Question 11 2 out of 2 points According to the Collison and Parcell textbook, in order to create an environment in which knowledge flourishes, we need: • Question 12 2 out of 2 points According to Maslow's Hierarchy Theory of Motivation (Hendriks, 1999), motivation for knowledge work comes from what level in the hierarchy? • Question 13 2 out of 2 points In an organization, learning takes place at what level? • Question 14 2 out of 2 points According to Hendriks (1999), a common motivation to introducing technology into the workplace is that it may _________ the individual knowledge worker. • Question 15 2 out of 2 points According to Collison and Parcell, the starting point for using the holistic model: • Question 16 2 out of 2 points According to Thite (2004), in order for knowledge to be a strategic goal leading to a competitive advantage, it must be: • Question 17 2 out of 2 points According to Thite (2004), learning in an organization is mostly: • Question 18 2 out of 2 points According to Herzberg's Two Factor Theory of Motivation (Hendriks, 1999), hygiene factors are unlikely to contribute to: • Question 19 2 out of 2 points Who creates valuable organizational knowledge? • Question 20 2 out of 2 points The three fundamental knowledge processes are: • Question 21 2 out of 2 points According to Knapp (1998), the best reason for companies to embrace knowledge management is: • Question 22 2 out of 2 points According to Thite (2004), HR managers need to shift their focus to _____________ knowledge processes. • Question 23 2 out of 2 points According to the Collison and Parcell textbook, knowledge management focuses on more than just know how because it is also important to have: • Question 24 2 out of 2 points Knowledge integration is: • Question 25 2 out of 2 points Second-generation KM focuses on: