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Terms in this set (204)
Management getting work done through others
getting work done with a minimum of effort, expense,
Efficiency
or waste
accomplishing tasks that help fulfill organizational
Effectiveness
objectives
Four Management planning, organizing, leading, controlling
Functions
determining organizational goals and a means for
Planning
achieving them
deciding where decisions will be made, who will do
Organizing
what jobs and tasks, and who will work for whom
inspiring and motivating workers to work hard to
Leading
achieve organizational goals
monitoring progress toward goal achievement and
Controlling
taking corrective action when needed
top managers, middle managers, first-line managers,
Four Kinds of Managers
team leaders
executives responsible for the overall direction of the
Top Managers
organization
, responsible for setting objectives consistent with top
management's goals and for planning and
Middle Managers
implementing subunit strategies for achieving these
objectives
responsible for training and supervising the
performance of nonmanagerial employees who are
First-line Managers
directly responsible for producing the company's
products or services
managers responsible for facilitating team activities
Team Leaders
toward goal accomplishment
Managerial Roles interpersonal, informational, decisional
Interpersonal figurehead, leader, liaison
Informational monitor, disseminator, spokesperson
entrepreneur, disturbance handler, resource allocator,
Decisional
negotiator
Managerial Skills conceptual, human, technical
Conceptual Skills Understand as a whole
Human Skills the ability to work well with others
the ability to perform special procedures, techniques,
Technical Skills
and knowledge
thoroughly studying and testing different work
Scientific Management methods to identify the best, most efficient way to
complete a job
when workers deliberately slow their pace or restrict
Soldiering
their work output
breaking each task or job into its separate motions
Motion Study and then eliminating those that are unnecessary or
repetitive
timing how long it takes good workers to complete
Time Study
each part of their jobs