Organizational Structure - Answers framework of jobs and departments that directs the
behavior of individuals and groups towards achieving the organization's objectives
Work Specialization - Answers subdivision of tasks into individual jobs
Delegating - Answers Process of transferring authority and responsibility to another member of
the health care team to complete a task, while retaining accountability
Centralized - Answers authority to make a decision at the top level
Decentralization - Answers authority to make decisions at the lower level
Span of Control - Answers number of employees that report to a given manager
Chain of Command (unity of command) - Answers single flow of authority through organization
Functional Structure - Answers CEO, marketing, production, HR, IT, customer service; grouping
of people that have similar skills/functions
Product Structure - Answers have different departments based on the type of products they
have
Geographic product - Answers organize according to geographic areas
Matrix Structure - Answers combining diff types of structures; advantage is that you can fine
tune structure that fits your business mission, easy to add and expand to, cost-effective (assign
people to multiple departments), disadvantage is that it violates the chain of command because
someone could have two bosses
Organic organization - Answers collaboration (both vertical and horizontal), adaptable duties,
few rules, informal communication, decentralized decision authority, flatter structures (org. is
like a living thing; able to change depending on circumstances/situations
Mechanistic organization - Answers rigid hierarchical relationships, fixed duties, many rules,
formalized communication, channels, centralized decision authority, taller structures (org. is like
a machine- isn't flexible, only built to do one thing)
Human Resource Management - Answers concerned with getting, training, motivating and
keeping competent employees, the practices and polices necessary to get the right people
Talent Acquisition - Answers recruiting and selecting the best people for the job
Legal Aspects of HR - Answers -we can discriminate in hiring, compensating and promoting
people
-we CAN NOT unfairly discriminate; that is, make employment decisions based on factors that