Chapter 11-13 Medical Office Procedure Test Review Questions With
Correct
100% Answers |
Verified
1. Put the message in a The appropriate way to maintain patient confidentiality is to
file folder marked
"Con- fidential" and
place the folder on the
physician's desk
2. Speak to the
physician before
responding to the Put the message in a file folder marked "Confidential" and
patient
place the folder on the physician's desk
3. A rash An example of a patient sign in
4. You cannot see the
caller's visual signals A disadvantage of communicating by telephone is that
such as body
language or facial
expression
5. In a private room The best place to interview a patient is
6. To advise the caller
that When dealing witha telephone triage problem, remember
recommendations are
based on the symp-
toms and are not a
diag- nosis
7. Adding an addendum Generally, once an entry in an electronic health record is
saved, a correction is made by
8. Identify the medical
of- fice and yourself The first thing you should do when answering the telephone is
9. Blue What color ink is preferred for handwritten documentation in a
pa- tient's medical record?
1/
16
, Chapter 11-13 Medical Office Procedure Test Review Questions With
Correct
100% Answers |
Verified
10. Explain that you are han- If you cannot give your undivided attention to a caller
because of an
dling an urgent emergency in the oflce,
matter and offer to
call back
11. The plan of action The P section of SOAP documentation is
12. One minute or
about eight rings How much time should you allow for a patient to answer when
you place a phone call?
13. Data that comes from
examination results The O section of SOAP documentation is
and from the
physician
14. Dial zero to speak to
an operator Two options that should always be included in the menu for
an auto- mated voice response unit are instructions for the
15. Demographic caller if the call is an emergency and an option to
informa- tion
Many EHR programs that allow you to verify a patient's
16. Write the date and
your initials at the insurance can simultaneously capture the patient's
end of the medical
record Which of the following is appropriate when correcting a
medical record?
17. Due course All information should be entered in the record at the time of a
patient's
visit, not days, weeks, or months later, This is called
18. Patient's chart Important information about a patient's medical history and
present condition is found in the
19. Print the prescription software
from the EHR
2/
16
, Chapter 11-13 Medical Office Procedure Test Review Questions With
Correct
100% Answers |
Verified
Angie is a new patient at
Dr.Vander's oflce. She has an ear
infection and the physician is
prescribing an antibotic. The
medical oflce uses an
3/
16
Correct
100% Answers |
Verified
1. Put the message in a The appropriate way to maintain patient confidentiality is to
file folder marked
"Con- fidential" and
place the folder on the
physician's desk
2. Speak to the
physician before
responding to the Put the message in a file folder marked "Confidential" and
patient
place the folder on the physician's desk
3. A rash An example of a patient sign in
4. You cannot see the
caller's visual signals A disadvantage of communicating by telephone is that
such as body
language or facial
expression
5. In a private room The best place to interview a patient is
6. To advise the caller
that When dealing witha telephone triage problem, remember
recommendations are
based on the symp-
toms and are not a
diag- nosis
7. Adding an addendum Generally, once an entry in an electronic health record is
saved, a correction is made by
8. Identify the medical
of- fice and yourself The first thing you should do when answering the telephone is
9. Blue What color ink is preferred for handwritten documentation in a
pa- tient's medical record?
1/
16
, Chapter 11-13 Medical Office Procedure Test Review Questions With
Correct
100% Answers |
Verified
10. Explain that you are han- If you cannot give your undivided attention to a caller
because of an
dling an urgent emergency in the oflce,
matter and offer to
call back
11. The plan of action The P section of SOAP documentation is
12. One minute or
about eight rings How much time should you allow for a patient to answer when
you place a phone call?
13. Data that comes from
examination results The O section of SOAP documentation is
and from the
physician
14. Dial zero to speak to
an operator Two options that should always be included in the menu for
an auto- mated voice response unit are instructions for the
15. Demographic caller if the call is an emergency and an option to
informa- tion
Many EHR programs that allow you to verify a patient's
16. Write the date and
your initials at the insurance can simultaneously capture the patient's
end of the medical
record Which of the following is appropriate when correcting a
medical record?
17. Due course All information should be entered in the record at the time of a
patient's
visit, not days, weeks, or months later, This is called
18. Patient's chart Important information about a patient's medical history and
present condition is found in the
19. Print the prescription software
from the EHR
2/
16
, Chapter 11-13 Medical Office Procedure Test Review Questions With
Correct
100% Answers |
Verified
Angie is a new patient at
Dr.Vander's oflce. She has an ear
infection and the physician is
prescribing an antibotic. The
medical oflce uses an
3/
16
