CBHCM ACTUAL QUESTIONS AND VERIFIED
ANSWERS 2025
AAformalAprocessAthatAfacilitatesAtheAclinicallyAappropriateAmovementAofAclientsAfromAoneAlevelAof
AcareAtoAanother,AincludingAfromAoneApractitionerAtoAanotherAisAcalledA-ACORRECTAANSWER-
TransitionAplanning
UnderAwhatAcircumstancesAcanAsubstanceAuseAinformationAbeAdisclosedA-ACORRECTAANSWER-
WheneverAaAreleaseAofAinformationAisAsignedAtoAdiscloseAinformationAtoAanotherAparty
WhenAcanAyouAshareAinformationAaboutAaAclientAwithAaAthirdApartyAWHITOUTAaAvalidAreleaseAofAin
formationAonAfile?A-ACORRECTAANSWER-
Never,AinformationAcanAonlyAbeAreleasedAwhenAtheAreleaseAisAonAfile
TheAMOSTAIMPORTANTAreasonAtoAcommunicateAwithAcollateralAresourcesAduringAtheAinitialAasses
smentAandAongoingAplanningAisAtoA-ACORRECTAANSWER-
EnsureAyouAhaveAaAcompleteAclient'sAassessment
OfAtheAfollowingAwhichAisAconsideredAaAclientAneed?A-ACORRECTAANSWER-SocialAskills
AAprogressAnoteAshouldAincludeA-ACORRECTAANSWER-
FactualAevents,AimportantAclientAstatements,AandAdates
WhichAofAtheAfollowingAshouldAtheAcaseAmanagerAknowAbeforeAmakingAformalAandAinformalArefer
ralsAtoAserviceAprovidersA-ACORRECTAANSWER-
TheAeligibilityAcriteriaAofAresourcesAagenciesAandAserviceAproviders
YourAclientsAtellAyouAherAbrother,AwhoApaysAherArentAandAhouseholdAexpenses,AdiedAunexpectedAl
astAweekAwithoutAaAwill.AYourAclientAclientAdoesn'tAknowAknowAhowAsheAwillAbeAableAto..A-
ACORRECTAANSWER-
ConductAanAassessmentAandAserviceAplanAupdateAtoAincludeAherAnewAfinancialAneeds
YourAclientAhasAjustArevealedAthatAsheAhasAbeenAinAaAabusiveArelationshipAforAtwoAyearsAandAdoes
n'tAknowAhowAtoAsafetyAleave.AWhatAwouldAbeAanAappropriateAresponseAasA-ACORRECTAANSWER-
EngageAtheAclientAinAdevelopingAaAsafetyAplan
ManyAprogramAfundersAregulatoryAagencies,AandAothersAsetAdocumentationAtimelines.ARegardles
sAofAtheAclient,AwhichAhierarchyAmustAcaseAmanagersAfollowAwhenAdetermineA-
ACORRECTAANSWER-LawAandAstatutes,AagencyAoperatingAprocedure,AfunderArequirements
, WhenAaAcaseAmanagerAlocatesAaAreliableAresourceAforAaAcommonAclientAneed,AsuchAasAfamilyAbud
getingAskills,AheAorAsheAshouldA-ACORRECTAANSWER-
EnsureAtheAserviceAmatchAclient'sAneeds,AthenAmakeAtheAreferral
What'sAtheApurposeAofAongoingAassessmentAbyAtheAcaseAmanagerA-ACORRECTAANSWER-
MonitoringAclientAprogress
OneAofAyourAclientsAisAseekingAassistanceAwithAreemployment.AHeAwasAaAlicensedAcommercialAand
AresidentialApainterAbeforeAheAhadAtoAleaveAtheAworkforceAtoAattendAtoAhisAbehavioralAhealthAissu
es.AYourAclientAoveA____AneedingAtoAhireAaAhomeApainterAandAoffersAtoAdoAtheAworkAforAyou.AWhat
'sAtheAbestAresponseA-ACORRECTAANSWER-
PolitelyAdeclineAhisAofferAbyAexplainingAtheAconceptsAofAdualAboundariesAandAconsumerAexploitati
on
TheApurposeAofAinvolvingAcollateralAresourcesAinAcaseAmanagementAactivitiesAisAtoA-
ACORRECTAANSWER-
ObtainAresourcesAnecessaryAtoAassistAtheAclientAinAmeetingAlongAandAshortAtermAgoals
YourAclientArecentlyAmissedAanAappointmentAtoAgetAhisAmedicationArefilled.AYourAclientAaskAifAyouA
canAcallAhisAdoctorAtoAgetAhimAgetAaAnewAfollowAupAappointment.AWhatAisAtheAnextAstep?A-
ACORRECTAANSWER-
AskAyourAclientAtoAsignAaAreleaseAofAinformationAsoAtheAauthorizationAisAdocumented
OneAofAyouAagencyAfundersArequiresAcaseAmanagersAtoAcompleteAaAhomeAvisitAwithAtheAclientAbef
oreAstartingAtheAassessmentAprocess.AYourAclientAcallsAyouA320AminAbeforeAtheAscheduleAunexpect
edAhouseguest.AWhatAisAyourAbestAresponse?A-ACORRECTAANSWER-
CancelAtheAhomeAvisitAandArescheduleAtheAappointmentAforAaAtimeAwhenAhouseguestAwillAnotAbeA
present
WhatAisAtheAmainApurposeAofAreviewsAofAassessmentAdataAinAcaseAmanagementAservices?A-
ACORRECTAANSWER-TreatmentAplacement
YourAclientAisAbeingAreferredAtoAanotherAproviderAtoAstepAdownAintoAaAlowerAlevelAofAcare.AYourAcli
entAhasAagreedAtoAtheAreferral.AWhatAinformationAcanAbeAdisclosedAtoAtheAnewAprovider?A-
ACORRECTAANSWER-
OnlyAtheAinformationAthatAisAspecificallyAidentifiedAinAaAsignedAreleaseAofAinformation
CaseAManagerAmustAcontinuallyAassessAtheirAclient'sAsafetyAandAwell-
beingAinAorderAtoAensureAtheyAareA-ACORRECTAANSWER-
UsingAinterventionsAthatAareAadequateAtoAmaintainAclientAsafetyAandAwell-being
HowAshouldAaAcaseAmanagerAproceedAifAaAcollateralAserviceAproviderAwantsAtoAupdateAtheAserviceA
planAwithoutAtheAclientAbeingApresent?A-ACORRECTAANSWER-
ANSWERS 2025
AAformalAprocessAthatAfacilitatesAtheAclinicallyAappropriateAmovementAofAclientsAfromAoneAlevelAof
AcareAtoAanother,AincludingAfromAoneApractitionerAtoAanotherAisAcalledA-ACORRECTAANSWER-
TransitionAplanning
UnderAwhatAcircumstancesAcanAsubstanceAuseAinformationAbeAdisclosedA-ACORRECTAANSWER-
WheneverAaAreleaseAofAinformationAisAsignedAtoAdiscloseAinformationAtoAanotherAparty
WhenAcanAyouAshareAinformationAaboutAaAclientAwithAaAthirdApartyAWHITOUTAaAvalidAreleaseAofAin
formationAonAfile?A-ACORRECTAANSWER-
Never,AinformationAcanAonlyAbeAreleasedAwhenAtheAreleaseAisAonAfile
TheAMOSTAIMPORTANTAreasonAtoAcommunicateAwithAcollateralAresourcesAduringAtheAinitialAasses
smentAandAongoingAplanningAisAtoA-ACORRECTAANSWER-
EnsureAyouAhaveAaAcompleteAclient'sAassessment
OfAtheAfollowingAwhichAisAconsideredAaAclientAneed?A-ACORRECTAANSWER-SocialAskills
AAprogressAnoteAshouldAincludeA-ACORRECTAANSWER-
FactualAevents,AimportantAclientAstatements,AandAdates
WhichAofAtheAfollowingAshouldAtheAcaseAmanagerAknowAbeforeAmakingAformalAandAinformalArefer
ralsAtoAserviceAprovidersA-ACORRECTAANSWER-
TheAeligibilityAcriteriaAofAresourcesAagenciesAandAserviceAproviders
YourAclientsAtellAyouAherAbrother,AwhoApaysAherArentAandAhouseholdAexpenses,AdiedAunexpectedAl
astAweekAwithoutAaAwill.AYourAclientAclientAdoesn'tAknowAknowAhowAsheAwillAbeAableAto..A-
ACORRECTAANSWER-
ConductAanAassessmentAandAserviceAplanAupdateAtoAincludeAherAnewAfinancialAneeds
YourAclientAhasAjustArevealedAthatAsheAhasAbeenAinAaAabusiveArelationshipAforAtwoAyearsAandAdoes
n'tAknowAhowAtoAsafetyAleave.AWhatAwouldAbeAanAappropriateAresponseAasA-ACORRECTAANSWER-
EngageAtheAclientAinAdevelopingAaAsafetyAplan
ManyAprogramAfundersAregulatoryAagencies,AandAothersAsetAdocumentationAtimelines.ARegardles
sAofAtheAclient,AwhichAhierarchyAmustAcaseAmanagersAfollowAwhenAdetermineA-
ACORRECTAANSWER-LawAandAstatutes,AagencyAoperatingAprocedure,AfunderArequirements
, WhenAaAcaseAmanagerAlocatesAaAreliableAresourceAforAaAcommonAclientAneed,AsuchAasAfamilyAbud
getingAskills,AheAorAsheAshouldA-ACORRECTAANSWER-
EnsureAtheAserviceAmatchAclient'sAneeds,AthenAmakeAtheAreferral
What'sAtheApurposeAofAongoingAassessmentAbyAtheAcaseAmanagerA-ACORRECTAANSWER-
MonitoringAclientAprogress
OneAofAyourAclientsAisAseekingAassistanceAwithAreemployment.AHeAwasAaAlicensedAcommercialAand
AresidentialApainterAbeforeAheAhadAtoAleaveAtheAworkforceAtoAattendAtoAhisAbehavioralAhealthAissu
es.AYourAclientAoveA____AneedingAtoAhireAaAhomeApainterAandAoffersAtoAdoAtheAworkAforAyou.AWhat
'sAtheAbestAresponseA-ACORRECTAANSWER-
PolitelyAdeclineAhisAofferAbyAexplainingAtheAconceptsAofAdualAboundariesAandAconsumerAexploitati
on
TheApurposeAofAinvolvingAcollateralAresourcesAinAcaseAmanagementAactivitiesAisAtoA-
ACORRECTAANSWER-
ObtainAresourcesAnecessaryAtoAassistAtheAclientAinAmeetingAlongAandAshortAtermAgoals
YourAclientArecentlyAmissedAanAappointmentAtoAgetAhisAmedicationArefilled.AYourAclientAaskAifAyouA
canAcallAhisAdoctorAtoAgetAhimAgetAaAnewAfollowAupAappointment.AWhatAisAtheAnextAstep?A-
ACORRECTAANSWER-
AskAyourAclientAtoAsignAaAreleaseAofAinformationAsoAtheAauthorizationAisAdocumented
OneAofAyouAagencyAfundersArequiresAcaseAmanagersAtoAcompleteAaAhomeAvisitAwithAtheAclientAbef
oreAstartingAtheAassessmentAprocess.AYourAclientAcallsAyouA320AminAbeforeAtheAscheduleAunexpect
edAhouseguest.AWhatAisAyourAbestAresponse?A-ACORRECTAANSWER-
CancelAtheAhomeAvisitAandArescheduleAtheAappointmentAforAaAtimeAwhenAhouseguestAwillAnotAbeA
present
WhatAisAtheAmainApurposeAofAreviewsAofAassessmentAdataAinAcaseAmanagementAservices?A-
ACORRECTAANSWER-TreatmentAplacement
YourAclientAisAbeingAreferredAtoAanotherAproviderAtoAstepAdownAintoAaAlowerAlevelAofAcare.AYourAcli
entAhasAagreedAtoAtheAreferral.AWhatAinformationAcanAbeAdisclosedAtoAtheAnewAprovider?A-
ACORRECTAANSWER-
OnlyAtheAinformationAthatAisAspecificallyAidentifiedAinAaAsignedAreleaseAofAinformation
CaseAManagerAmustAcontinuallyAassessAtheirAclient'sAsafetyAandAwell-
beingAinAorderAtoAensureAtheyAareA-ACORRECTAANSWER-
UsingAinterventionsAthatAareAadequateAtoAmaintainAclientAsafetyAandAwell-being
HowAshouldAaAcaseAmanagerAproceedAifAaAcollateralAserviceAproviderAwantsAtoAupdateAtheAserviceA
planAwithoutAtheAclientAbeingApresent?A-ACORRECTAANSWER-