ServSafe Chapter 11 UPDATED
QUESTIONS AND CORRECT ANSWERS
air gap - CORRECT ANSWERS Air space used to separate a water supply outlet from any
potentially contaminated source; for example, the air space between a floor drain and the
drainpipe of a sink.
backflow - CORRECT ANSWERS Unwanted reverse flow of contaminants through a
cross-connection into a drinkable-water system.
backsiphonage - CORRECT ANSWERS A backflow that occurs when high water use in
one area of an operation creates a vacuum that sucks contaminants into the drinkable water
supply.
booster heater - CORRECT ANSWERS Water heated attached to hot-water lines leading
to dishwashing machines or skins, Raises water to the temperature required for the heat
sanitizing of table ware and utensils.
coving - CORRECT ANSWERS Curved, sealed edge placed between the floor and wall to
eliminate sharp corners or gaps that would be impossible to clean. Coving also eliminates hiding
places for pests and prevents moisture from deteriorating walls.
cross-connection - CORRECT ANSWERS Physical link through which contaminates from
drains, sewers, or other wastewater sources can enter a drinkable water supply. a hose connected
to a faucet and submerged in a mop bucket is an example.
NSF International (National Sanitation Foundation) - CORRECT
ANSWERS Organization that develops and publishes standards for the design or sanitary
equipment. It also assesses and certifies that equipment has met these standards.
porosity - CORRECT ANSWERS Extent to which liquids are absorbed by a material. The
term is usually used in relation to flooring material.
, potable - CORRECT ANSWERS Drinkable; for example, potable water is water that is
safe to drink.
resiliency - CORRECT ANSWERS Ability of a surface to react to a shock without
breaking or cracking; usually used in relation to a flooring material.
vacuum breaker - CORRECT ANSWERS A mechanical device that prevents
backsiphonage by closing a check valve and sealing the water supply line shut when water flow
is stopped.
Approved water sources for food service establishments - CORRECT ANSWERS -
Approved public water domains
-Private water sources that are regularly tested and maintained
-Closed, portable water containers
-Water transport vehicles
Areas of a restaurant that should have non-absorbent flooring - CORRECT ANSWERS -
Walk-in coolers
-Prep and food-storage areas
-Dishwashing areas
-Restrooms
-Dressing and locker rooms
QUESTIONS AND CORRECT ANSWERS
air gap - CORRECT ANSWERS Air space used to separate a water supply outlet from any
potentially contaminated source; for example, the air space between a floor drain and the
drainpipe of a sink.
backflow - CORRECT ANSWERS Unwanted reverse flow of contaminants through a
cross-connection into a drinkable-water system.
backsiphonage - CORRECT ANSWERS A backflow that occurs when high water use in
one area of an operation creates a vacuum that sucks contaminants into the drinkable water
supply.
booster heater - CORRECT ANSWERS Water heated attached to hot-water lines leading
to dishwashing machines or skins, Raises water to the temperature required for the heat
sanitizing of table ware and utensils.
coving - CORRECT ANSWERS Curved, sealed edge placed between the floor and wall to
eliminate sharp corners or gaps that would be impossible to clean. Coving also eliminates hiding
places for pests and prevents moisture from deteriorating walls.
cross-connection - CORRECT ANSWERS Physical link through which contaminates from
drains, sewers, or other wastewater sources can enter a drinkable water supply. a hose connected
to a faucet and submerged in a mop bucket is an example.
NSF International (National Sanitation Foundation) - CORRECT
ANSWERS Organization that develops and publishes standards for the design or sanitary
equipment. It also assesses and certifies that equipment has met these standards.
porosity - CORRECT ANSWERS Extent to which liquids are absorbed by a material. The
term is usually used in relation to flooring material.
, potable - CORRECT ANSWERS Drinkable; for example, potable water is water that is
safe to drink.
resiliency - CORRECT ANSWERS Ability of a surface to react to a shock without
breaking or cracking; usually used in relation to a flooring material.
vacuum breaker - CORRECT ANSWERS A mechanical device that prevents
backsiphonage by closing a check valve and sealing the water supply line shut when water flow
is stopped.
Approved water sources for food service establishments - CORRECT ANSWERS -
Approved public water domains
-Private water sources that are regularly tested and maintained
-Closed, portable water containers
-Water transport vehicles
Areas of a restaurant that should have non-absorbent flooring - CORRECT ANSWERS -
Walk-in coolers
-Prep and food-storage areas
-Dishwashing areas
-Restrooms
-Dressing and locker rooms