AH101 Ch 12 Quiz Questions and Answers Graded A+

AH101 Ch 12 Quiz Questions and
Answers Graded A+

Which of the following scheduling records should be kept for legal purposes?

a. appointment books

b. hard copy day sheets

c. computerized schedules

d. all of the above - Correct answer-d.

Which if the following best describes how the medical assistant can make patients

feel welcome?

a. act quietly and avoid eye contact

b. acknowledge their presence

c. talk and laugh with staff members

d. fill out the registration form for the patient - Correct answer-b.

Which if the following scheduling systems allows patients to be seen throughout a

particular time frame?

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, a. modified wave

b. open hours

c. stream

d. double booking

e. clustering - Correct answer-b.

Which of the following best describes one of the primary ways providers get new

patients?

a. yellow pages

b. physician referrals

c. media advertising

d. craigslist - Correct answer-b.

Which of the following situations will require the most time for an appointment?

a. routine checkup

b. complete physical examination, first visit

c. blood pressure check

d. minor illness


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