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Exam (elaborations)

ARE 112 Questions and Correct Answers/ Latest Update / Already Graded

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ARE 112 Questions and Correct Answers/ Latest Update / Already Graded

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ARE 112 Questions and Correct Answers/
Latest Update / Already Graded
In the Deloitte case from class, the author made the point that they
needed to make the ______ for the program to explain and justify the
"why" they were doing something.

Ans: Business Case


trust comes from

Ans: reputation


strategic lenses from 'industry view'

Ans: Porters Five Forces


strategic lenses look at firm and not industry

Ans: 4p, BCG, SWOT, BSC


ethics, 'reach organization'

Ans: stakeholders


4types of power
All rights reserved © 2025/ 2026 |

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Ans: coercive, legitimate, referent (LOU), expert(jonah),
reward


job design, work to be done

Ans: Skills, Knowledge, ability (SKA)


In a value chain analysis we see the staff functions in the ______ and
the line functions in the ______.

Ans: a. supporting activities
b. primary activities


4 types of ethics

Ans: Societal
Organizational
Occupational
Individual


job description

Ans: in terms of related SKA




All rights reserved © 2025/ 2026 |

, Page |3

two management methods

Ans: phase method, crossover method


Phase Method

Ans: refreezing, change, freezing


Crossover Method

Ans: initial change, simple changes


convert qualitative data into quantitative data

Ans: likert scale


Why change occurs

Ans: Dissatisfaction with the present situation
External pressures toward change
Momentum toward change


not cooperating hardware with software at IBM

Ans: Suboptimazation


All rights reserved © 2025/ 2026 |

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tool used in DUKE

Ans: BSC (balanced score card)


why change at IBM occurred

Ans: external pressure


performance improving by

Ans: operant learning, conditioning


Threats to the Change Process

Ans: • Degree of change
• *Time frame*
• *Impact of culture*
• Loss of existing benefits
• Threat to position power
• Threat to security
• Redistribution of power
• Disturb existing social networks
• Uncertainty regarding change


All rights reserved © 2025/ 2026 |

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