First Day Exam SkyWest Questions and
Answers Graded A+
CRJ 900 (76 PAX) 3 class - Correct answer-Bombardier Canadian Regional Jet -
76 Passenger; 12 first class, 12 Delta Comfort+ seats, and 52 Main Cabin seats.
Customer Service Agent (CSA) - Correct answer-An employee who has the
responsibility of assisting customers, whether it's a customer relations frontline,
gate, cargo, or ground operations employee. Flight Attendants interact with
customer service representatives in boarding and deplaning passengers.
Deadheading - Correct answer-Transportation of a crewmember from one point to
another in order to cover a trip or return to base.
Direct Flight - Correct answer-Most direct flight making intermediate stops.
Domicile - Correct answer-The city designated by the company where flight
attendants are based.
Duty Time - Correct answer-The time beginning at the report for duty time and
terminating at the release from duty time.
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
, ERJ 175 two class - Correct answer-Embraer Regional Jet - 76 passengers; 12 first
class seats, and 64 Main Cabin/Economy seats.
Ferry Flight - Correct answer-A flight set up to move aircraft from one station to
another without passengers.
First Officer - Correct answer-A pilot second-in-command whose duty is also to
assist or relieve the Captain/PIC in the manipulation of the controls of an aircraft,
including takeoff and landing.
Flight - Correct answer-Movement of an airplane from its point of origin to its final
destination.
Flight Attendant (FA) - Correct answer-Individual qualified to perform safety
duties and deliver customer service in the aircraft cabin.
Flight Time - Correct answer-The actual elapsed time from departure to arrival for
purposes of pay.
Forward (FWD) - Correct answer-Refers to the front portion of the aircraft.
Ground Instructor - Correct answer-Flight attendant who teaches training courses
or performs IOE and line checks.
Hangar - Correct answer-Building in which aircraft maintenance is performed and
administrative offices and training are housed.
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
Answers Graded A+
CRJ 900 (76 PAX) 3 class - Correct answer-Bombardier Canadian Regional Jet -
76 Passenger; 12 first class, 12 Delta Comfort+ seats, and 52 Main Cabin seats.
Customer Service Agent (CSA) - Correct answer-An employee who has the
responsibility of assisting customers, whether it's a customer relations frontline,
gate, cargo, or ground operations employee. Flight Attendants interact with
customer service representatives in boarding and deplaning passengers.
Deadheading - Correct answer-Transportation of a crewmember from one point to
another in order to cover a trip or return to base.
Direct Flight - Correct answer-Most direct flight making intermediate stops.
Domicile - Correct answer-The city designated by the company where flight
attendants are based.
Duty Time - Correct answer-The time beginning at the report for duty time and
terminating at the release from duty time.
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
, ERJ 175 two class - Correct answer-Embraer Regional Jet - 76 passengers; 12 first
class seats, and 64 Main Cabin/Economy seats.
Ferry Flight - Correct answer-A flight set up to move aircraft from one station to
another without passengers.
First Officer - Correct answer-A pilot second-in-command whose duty is also to
assist or relieve the Captain/PIC in the manipulation of the controls of an aircraft,
including takeoff and landing.
Flight - Correct answer-Movement of an airplane from its point of origin to its final
destination.
Flight Attendant (FA) - Correct answer-Individual qualified to perform safety
duties and deliver customer service in the aircraft cabin.
Flight Time - Correct answer-The actual elapsed time from departure to arrival for
purposes of pay.
Forward (FWD) - Correct answer-Refers to the front portion of the aircraft.
Ground Instructor - Correct answer-Flight attendant who teaches training courses
or performs IOE and line checks.
Hangar - Correct answer-Building in which aircraft maintenance is performed and
administrative offices and training are housed.
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
