) Organizational Behavior And
Leadership Questions With Answers 100%
Correct {Grade A} – Usc
Values, Attitudes & Ethics - correct answer *guide our thinking and behavior across all
situations* (attitudes are feelings towards specific objects, people or situations)
Organizational Behavior (OB) - correct answer a field of study devoted to
understanding/managing people at work to provide attitudes + behaviors
Contingency Approach - correct answer uses Organizational Behavior concepts that
best suit the situation (avoids relying on "one best way")
ex. a practice that wokred today may not work tomorrow, what worked with one
employee may not work with another
Hard vs. Soft Skills - correct answer Hard skills = technical expertise/knowledge
required to do particular task Soft Skills= interpersonal skills/personal attributes
4 Skills Most Desired by Employers - correct answer 1. Critical Thinking 2. Problem
Solving 3. Judgement and Decision Making 4. Active Listening
Portable Skills - correct answer *not job specific* relevant in every job, at every
level/throughout career (soft skills)
, Midterm Exam Buad304 (Latest Update
) Organizational Behavior And
Leadership Questions With Answers 100%
Correct {Grade A} – Usc
Whistle-Blower's Dilemma - correct answer when people do wrong/unethical things -
- do you "blow the whistle" and reveal behavior to management?
Person-Situation Distinction - correct answer *Person* Factors: characteristics that
give *individual unique identities* Situation Factors: *elements outside ourselves that
influence what we do*/the way we do it/ the result of our actions
Interactional Perspective - correct answer behavior is a function of interdependent
person/situation factors
Schwartz's Value Theory (motivate behavior) - correct answer broad values in *two
opposing bipolar dimensions* motivate our behavior: *1st Self-Transcendence*
(concern for welfare of others) --> *Self-Enhancement* (pursuit of one's own interest)
& 2nd *Openness to Change --> Conservation* (conformity)
*relative importance of values within dimensions is what drives behavior*
Self-Transcendence (Schwartz) - correct answer First Bipolar Dimension: concern for
welfare and interests of others (universalism, benevolence)
ex. you'll value spending time fighting for climate change over getting an A
, Midterm Exam Buad304 (Latest Update
) Organizational Behavior And
Leadership Questions With Answers 100%
Correct {Grade A} – Usc
Self-Enhancement (Schwartz) - correct answer First Bipolar Dimension: pursuit of
one's own interests and relative success/ dominance over others (power,
achievement)
ex. youll value geting an A over fighting for equal rights
Openness to Change (Schwartz) - correct answer Second Bipolar Dimension:
independence of thought, action, and feelings/ readiness for change (stimulation,
self-direction)
ex. value exploring, creativity, challenges over tradition
Conservation (Schwartz) - correct answer Second Bipolar Dimension: order, self-
restriction, preservation of the past, resistance to change (conformity, tradition,
security)
ex. value tradition, religion over trying new things
Schwartz's 10 Broad Values within 2 Dimensions - correct answer *Self-
Transcendence* = 1.Universalism 2.Benevolence. *Conservation* =3.Conformity
4.Tradition 5.Security *Self-Enhancement* = 6.Power 7.Achievement
8.Hedonism(pleasure) *Openness to Change* 8,9.Stimulation 10. Self-Direction
Application of Schwartz's Theory - correct answer -supported by research
, Midterm Exam Buad304 (Latest Update
) Organizational Behavior And
Leadership Questions With Answers 100%
Correct {Grade A} – Usc
-predicts behavior
--
*helps managers better manage workers by predicting motives, reduces chances of
conflict, determine whether values and goals are consistent*
3 Components of Attitudes - correct answer *Affective*(feelings/emotions)
*Cognitive* (beliefs/ideas)
*Behavioral* (intentions/expectations)
**all influence behavior
Cognitive Dissonance - correct answer psychological discomfort a person experiences
when they simultaneously hold conflicting cognitions (ideas, beliefs, values,
emotions)
How to Reduce Cognitive Dissonance - correct answer 1. change attitude/conflicting
behavior 2. belittle the importance of the inconsistent behavior 3. find elements that
outweigh the dissonant ones
3 Determinants of Intention (predict/ influence intention and behavior) - correct
answer 1. attitude toward the behavior (favorable/unfavorable) 2. subjective norm
(perceived social pressure)