Mellow Mushroom FOH study guide with 100% correct and verified answers guaranteed pass.

ow do you answer the phone - correct answers Thank you for calling mellow mushroom murfreessboro this is rob how may I help you? what are the first two questions you ask when taking a to go order? - correct answers can i get you name and phone number how do you determine wait times? - correct answers expo lead what do you do when you are helping a guest and the phone rings - correct answers answer and politely put on hold. to go 400(day) and 500(night) before letting a to go order out, what do you do? - correct answer spop the top if a to go order isn't ready by the time you quoted and people show up, what do you do? - correct answers offer a drink while they wait whose ultimate responsibility is the phone? - correct answers everyone when taking a to go order should you put the order in by the computer? - correct answersyes if a guest is not satisfied with their food, what do you do? - correct answers apologize and get the manager on duty what do you do immediately after taking an order - correct answers repeat and make sure its right what items do you bring when getting a guest - correct answers menus and wrapped silverware when checking an ID what do you look for? - correct answers expiration date, birthday and picture is a birth certificate an ok form of ID? - correct answersno before putting food on a table, what should you do? - correct answers action it off to the table after food is set what do you say? - correct answer show doest everything look, can i get you anything else? when it comes to cleaning tables name the 3 areas that should be cleaned - correct answers table, chairs, and floor define pre bussing - correct answers removing dishes as they are finished during the dining experience define vegan - correct answers a type of vegetarian diet that excludes all animal derived products including meat cheese eggs dairy. that are the mellow steps of service - correct answers meet and greet educate listen loyalty building ownership wrap it up what does clean mean - correct answersremoving all dir debris food and or trash what does sanitized mean? - correct answersusing chemicals to remove microorganisms and bacteria where is meat stored? - correct answersbottom shelf b/w what temperatures are foods stored? - correct answerscold 41 and lower. warm 135 and warmer how must food surfaces be maintained? - correct answerscleaned and sanitized is it ok to put cardboard box on shelf? - correct answersdirt from food trucks might get on box. no what is the purpose of the apron - correct answersbarrier from you and the food can you wash disposable gloves? - correct answersno can you wear your apron ins the restroom? - correct answersno where should produce be store in the walk in - correct answerstop shelf describe cross contamination and give and example - correct answersmixing old food with baiter with another item that is clean what is the name of our house dressing - correct answersesperanza cream zesty italian name the types of dressings that mellow offers - correct answers1000 island, caesar oil and vinegar ranch light ranch spicy ranch bleu chees b balsamic vin herb vin honey mustard name all 10 ingredients on a greek salad - correct answersonions mushrooms green pepper kalamata olive cucumber roma tomato lets mix feta banna pepper peppercinis does the chef salad get ham or turkey. - correct answersham but can be subbed what five ingredients make up the enlightened spinach salad - correct answersspinach diced apples dried cherries candied pecans feta what are the five steps to a BYO salad - correct answerschoose base, veggies, cheese, protien, and dressing can you get a small BYO salad? - correct answersnaw what are some good apps to suggest that come out quickly? - correct answerscheese bread garlic bread bruschetta hummus the Capri soups, salads the stuffed portobello is portabelo cab basted in garlic butter and filled with which five ingredients - correct answersspinach artichoke hearts sun dried tomato feta mozzarella describe the hummus - correct answersmashed garbanzo beans/chickpeas with tahini topped with olive oil, fresh basil , and paprika. served with pita wedges the capri app is with made with what? - correct answers5 slices of fresh moss 5 slices of tomatoes and 5 basil leaves with balsamic glaze drizzle and is served spring kid tossed in her vinegar how many wings coming in an order. name the flavors that are available. - correct answers5 or 10. naked, hot mild bbq jerk, thai chili they are baked meatball trio and how it is served - correct answers3 meatballs cut in half. with a slice of fresh moss in the middle. served on a bed of red sauce and topped with more red sauce fresh basic shaved part and bread crumbs the bruschetta is made with a tomato mixture consisting of - correct answersdiced toms, olive oil, balsamic vin fersh basil and salk and pepper. it is served on 5 toast points topped with feta and drizzled with balsamic glaze the magic mushroom soup is garnished with - correct answersmontamore cheese mushroom trio and chives what other kins of soups are offer as the soup of the day - correct answerstortilla soup how many pretzels are in a half order, whole order - correct answers3 in 1/2 6 in whole what kind of pretzels do we offer - correct answersgarlic butter and salt garlic butterand parmesean are all hoagies toasted? - correct answersyes what are the bread choices for hoagies - correct answersfrench multigrain wheat pita approximately what size is half hoagie? whole? - correct answers5-6 inches for 1/2 11-12 for whole what kind of chips do we offer? - correct answersBoulder Canyon chips: sea salt, salt and vin jalapeno and bbq describe tofu - correct answerssoybean product, protein that absorbs whatever it is cooked with. silky smooth texture describe tempeh - correct answerssoybean product, good source of protein. looks a bit crunchier with an granola bar-like consistency and grainy/bean texture. what is the following marinated with tofu? tempeh? chicken? - correct answersteriyaki balsamic vinaigrette/ teriyaki teriyaki what are the ingredients on a grilled portobello hoagie? - correct answers same as the app what ingredients along with green peppers, onion and mushrooms are on a jerk chicken hoagie - correct answers jerk chicken, pineapple spinach tomatoes feta pesto mayo do heat avocado? - correct answers no gets brown and mushy what are the ingredients of an italian hoagie - correct answers ham salami pepperoni mayo fresh moss carmelized onion springmix (w/ herb vin) basil and tomato what condiment makes the tempeh hoagie unique from the other hoagies - correct answers pesto mayo what are the cheese options for the turkey or ham hoagie? - correct answers swiss and provolne what three ingredient are on every hoagie - correct answers may lettuce tomato what two ingredients do we use as a garnish for our deli hoagies - correct answers onion sprouts what three ingredients do we use are a garnish on the majority of our grilled hoagies - correct answers grilled mushroom grilled onion grilled green pepper what kind of cheesy comes on the a tempeh hoagie - correct answers feta, swiss on a rueben what are the names of the burgers we offer? - correct answers carnie and herb what type of bun do we use for our burgers? - correct answers brioche what type of ground beef do we use for our beef burgers - correct answers angus beef are