(END OF CHAPTER REVIEW QUESTIONS (WILLOW ADMINISTRATION) QUESTIONS WITH CORRECT ANSWERS

(END OF CHAPTER REVIEW
QUESTIONS (WILLOW
ADMINISTRATION) QUESTIONS
WITH CORRECT ANSWERS 2025-
2026
CH1)A1.AWhatAareAtheAtwoArecordsAyouAneedAtoAconfigureAtoArepresentAeachAoutpatientAphar
macyAthatAusesAWillowAAmbulatory?A-
AcorrectAanswersADepartmentA(DEP)AandApharmacyA(PHR)



2.ANameA4AthingsAthatAareAconfiguredAinAtheAPharmacyA﴾PHR﴿ArecordA-
AcorrectAanswersAThereAareAmoreAthanA4:



·ANames

·AWhetherAitAdispensesAprescriptionsAand/orAfacilityAadministeredAmedications

·AClinicalAreviewArequirements

·AWhetherAtheApharmacyAusesAtheAfillAqueueAand/orAtheAfillingAactivities

·ADueAtimes

·AHoursAofAoperation

·AIdentifiers

·AContactAInfo

·AWhetherAtheApharmacyAacceptsAelectronicAscripts

3.ATrueAorAFalse:AThereAisAaArequiredAsettingAtoAindicateAyourApharmacyAdispensesAprescription
s.A-
AcorrectAanswersATrue:AInAtheAPharmacyArecordAinAHyperspace,AchooseAtheAprescriptionsAchec


kboxAonAtheAGeneralAForm

4.AHowAdoAyouAdetermineAwhetherAtheApharmacyAisAusingAtheAReadyAtoAFillAworkAqueueAorApri
ntingAlabelsAasAsoonAasAtheyAareAreadyAtoAfill?A-
AcorrectAanswersAInAtheAPharmacyArecordAinAHyperspaceAinAtheAWorkflowAform,AusingAtheAEna


bleAfillAqueueAcheckAbox.

5.AInAtheApharmacyAyouAcreateAinAthisAchapter,AaApharmacistAhasAjustAcompletedAFirstAFillArevie
wAforAaAnewAscript.AThereAisAonlyAoneAscriptAinAtheAworkArequest.ATheApharmacistAreceivesAanA
adjudicationAsuccessAmessage.AWhatAisAtheAstatusAofAtheAscript?A-

, AcorrectAanswersATheAstatusAisAReadyAtoAVerify.ABecauseAaApharmacistAdoesAFirstAFillAreview,ACli
nicalAreviewAisAconsideredAdoneAatAtheAsameAtime.ANeitherAtheAfillAqueueAnorAtheAfillingAactivit
yAareAenabled,AsoAtheAscriptApassesAthroughAthoseAstatusesAautomatically.ATheAnextAactionAtha
tAneedsAtoAhappenAisAVerification.

6.AWhatAwouldAhaveAhappenedAinAtheApreviousAquestionAifAtheAfillingAactivityAwereAenabled?A-
AcorrectAanswersATheAstatusAwouldAbeAFillAInitiated.ABecauseAtheAfillAqueueAisAstillAnotAenabled,


AtheAstatusAchangesAtoAFillAInitiatedAautomatically.AThen,AtheAsystemAstopsAandAwaitsAforAaAuse


rAtoAmarkAitAasAfilledA(whichAtheAuserAwouldAdoAinAtheAfillingAactivity).

7.AWhatAwouldAhaveAhappenedAinAtheApreviousAquestionAifAadjudicationAfailed?A-
AcorrectAanswersATheAstatusAwouldAbeAPendingAFill.ATheAadjudicationAfailureAwouldAcauseAaAbl


ockingAflagAtoAbeAaddedAtoAtheAfill.ATheAfillAwouldAnotAbeAallowedAtoAbeginAuntilAthatAblockingAf
lagA(andAallAblockingAflags)AareAremoved

8.AIfAallAofAyourApharmaciesAhaveAtheAsameAexpectationsAforAdueAtimes,AwhatAdoAyouAneedAtoA
enterAonAeachApharmacy'sAPrescriptionA>>ADueATimeAConfigurationAform?A-
AcorrectAanswersANothing.ATheAdueAtimeAconfigurationsAcanAbeAsetAinAsystemAdefinitionsAandAt


hatAwillAapplyAtoAallApharmacies

(CH2)A1.ANameA2ApurposesAthatAtheApharmacyAMedicationAListA﴾EFY﴿ArecordAserves.A-
AcorrectAanswersAUsedAtoAdetermineAwhichANDCAtoAdefaultAinAforAanAERX,AinAmostAcases,AandA


whetherAorAnotAtheANDCAshouldAbeAdispensedAasAaAwholeApackage

2.AWhatAtypesAofANDCsAshouldAhaveAtheAyellowAdotAnextAtoAthem?A-
AcorrectAanswersANDCsAdispensedAasAwholeApackagesAneedAtheAyellowAdot.AThisAincludesAeyeA


drops,AearAdrops,Ainhalers,AtubesAofAcream,AandAbottlesAofAliquids

3.ATrueAorAFalse:AWhenAyouAenterAaAnewAprescription,AtheANDCAwithAtheAredAdotAwillAbeAusedAt
oAfillAthatAprescription.A-
AcorrectAanswersAFalse.AWhileAthisAisAsometimesAtrue,AitAisAnotAalwaysAtrue.AIfAaAscriptAisAeligibl


eAforAIPS,AthenAtheANDCAwillAchangeAbasedAonAtheAdispenseAamount.

4.AWhatAtypesAofANDCsAdoesAIntelligentAPackageASelectionA﴾IPS﴿AworkAfor?A-
AcorrectAanswersANDCsAdispensedAasAwholeApackagesAinA"mL"AorA"g".



5.AWhyAareAthereAtwoAfieldsAtoAattachAaAmedicationAlistAtoAaApharmacy?A-
AcorrectAanswersATheAPrescriptionA>>AFillingAfieldAisAforAWillowAAmbulatory.ATheAGeneralAfieldA


isAforAWillowAInpatient.

6.AWhyAmightAyouAgetAaAdefaultANDCAasAanAendAuserAinAaApharmacyAthatAdoesn'tAhaveAaAmedic
ationAlistAinAtheAPrescriptionAmedicationAlistAfield?A-
AcorrectAanswersAAAmedicationAlistAmustAbeAenteredAonAtheAGeneralAform.