MGMT 3600 Mid-Term Exam Questions With
Accurate Answers
Management - ANSWER Getting work done through others
Components of Management - ANSWER Efficiency, Effectiveness
Four functions of management - ANSWER Planning, Organizing, Leading, Controlling
Top Managers - ANSWER Hold positions such as chief executive officer (CEO), chief operating
officer (COO), chief financial officer (CFO), and chief information officer (CIO), and are
responsible for the overall direction of the organization.
First-Line Managers - ANSWER Hold positions such as office manager, shift supervisor, or
department manager. Responsibility is to manage the performance of entry-level employees
who are directly responsible for producing a companies goods and services.
Team Leaders - ANSWER Primarily responsible for facilitating team activities toward
accomplishing a goal.
Interpersonal Roles - ANSWER Figurehead role, leader role, and liaison role
, Figurehead Role - ANSWER Managers perform ceremonial duties such as greeting company
visitors, speaking at the opening of a new facility, or representing the company at a
community luncheon to support local charities.
Leader Role - ANSWER Managers motivate and encourage workers to accomplish
organizational objectives.
Liaison Role - ANSWER Managers deal with people outside their units.
Informational Roles - ANSWER Monitor Role, Disseminator Role, and Spokesperson Role
Monitor Role - ANSWER Managers scan their environment for information, actively contact
others for information, and , because of their personal contacts, receive a great deal of
unsolicited information.
Disseminator Role - ANSWER Managers share the information they have collected with their
subordinates and others in the company.
Spokesperson Role - ANSWER Share information with people outside their departments or
companies.
Decisional Roles - ANSWER Entrepreneur Role, Disturbance Handler Role, Resource Allocator
Role, and Negotiator Role
Accurate Answers
Management - ANSWER Getting work done through others
Components of Management - ANSWER Efficiency, Effectiveness
Four functions of management - ANSWER Planning, Organizing, Leading, Controlling
Top Managers - ANSWER Hold positions such as chief executive officer (CEO), chief operating
officer (COO), chief financial officer (CFO), and chief information officer (CIO), and are
responsible for the overall direction of the organization.
First-Line Managers - ANSWER Hold positions such as office manager, shift supervisor, or
department manager. Responsibility is to manage the performance of entry-level employees
who are directly responsible for producing a companies goods and services.
Team Leaders - ANSWER Primarily responsible for facilitating team activities toward
accomplishing a goal.
Interpersonal Roles - ANSWER Figurehead role, leader role, and liaison role
, Figurehead Role - ANSWER Managers perform ceremonial duties such as greeting company
visitors, speaking at the opening of a new facility, or representing the company at a
community luncheon to support local charities.
Leader Role - ANSWER Managers motivate and encourage workers to accomplish
organizational objectives.
Liaison Role - ANSWER Managers deal with people outside their units.
Informational Roles - ANSWER Monitor Role, Disseminator Role, and Spokesperson Role
Monitor Role - ANSWER Managers scan their environment for information, actively contact
others for information, and , because of their personal contacts, receive a great deal of
unsolicited information.
Disseminator Role - ANSWER Managers share the information they have collected with their
subordinates and others in the company.
Spokesperson Role - ANSWER Share information with people outside their departments or
companies.
Decisional Roles - ANSWER Entrepreneur Role, Disturbance Handler Role, Resource Allocator
Role, and Negotiator Role
