NOTES WITH STEP-BY-STEP
SOLUTIONS FOR GUARANTEED
EXAM UNDERSTANDING
Strategic Planning - CORRECT ANSWER -"A process that helps an organization make decisions on
how to achieve its strategy, including allocating its resources — financial, capital, and people
resources." [ref. BOK, General Administration and Management, Leadership and Administration,
Strategy and Leadership]
Facilities Planning - CORRECT ANSWER -"A process that responds to strategy and new initiatives
and also assesses the condition of existing facilities, analyzes current and future space needs,
and develops land use and infrastructure future plans." [ref. BOK, General Administration and
Management, Leadership and Administration, Strategy and Leadership]
Decision Making Analysis - CORRECT ANSWER -"The consideration of various options that
address the value of services and their impact on the organization, its people, and its
resources." [ref. BOK, General Administration and Management, Leadership and Administration,
Strategy and Leadership]
Triad Organization - CORRECT ANSWER -"Planning and acquisition activities related to the
planning, design and construction of the facilities; the maintenance and operation of facilities;
and the assignment and utilization of facilities (i.e. space management)." [ref. BOK, General
Administration and Management, Leadership and Administration, Organization]
Organizational Design - CORRECT ANSWER -"Determines how an institution facilitates or
impedes human interaction, how roles and responsibilities are determined, how information
and new ideas are shared, and most importantly, how well the organizational structure supports
and aligns with the organizational purpose and strategy." [ref. BOK, General Administration and
Management, Leadership and Administration, Organization]
STAR Model - CORRECT ANSWER -"Provides a starting point and a decision-making framework
, for organizational design to help leaders think about the interactions of strategy, structure,