Station Agent Exam # 3 2025/2026 Exam
Questions with 100% Correct Answers |
Latest Update
What do you do if you get a report of a lost child? - 🧠ANSWER ✔✔1)
Obtain info. @where and how the child was lost.
2) Try to determine if the child may be in the station or on a train.
3) Immediately comtact Comspec @ O.C.C or BPS.
4) Provide a detailed descriptiion including: Gender, Age, Ethnicity, Name,
Clothing, Special comditions, and relationship to reporting party.
When dialing 911 from a station's pay phone, who will answer the call? -
🧠ANSWER ✔✔BPS will answer the call.
,Unless calls are placed from Embarcadero-24th street, then SFPD will
answer the call.
What is a Service Animal? - 🧠ANSWER ✔✔An animal that is individually
trained to perform a task for a person with a disability.
What is required if you want to sell anything on District Property? -
🧠ANSWER ✔✔1) You must be in the Free area. You need a Concession's
Permit from BRt's Real Estate Services / Department: Right of way
Management Division, Ext. # 6882
How would a request for a Special Tours be handled? - 🧠ANSWER ✔✔S/A
must refer all customers inquiries regarding Tours to the Govt. and
Community Relations Dept. @ ext. 6235
Are people allowed to sell items at the station. - 🧠ANSWER ✔✔* They must
have Written Authorization from Right of Way Management Dept. Real
Estate at ext.: 6882
May Patrons smoke in the Free Area? - 🧠ANSWER ✔✔No. Smoking is
prohibited within 25 feet of any Public entrance.
What do you do if the Media arrives @ your station to covering News
Event? - 🧠ANSWER ✔✔Contact Communication department @ ext.# 7110.
, If they arrive outside of normal business hours, the as/A shall contact the
O.C.C Manager @ ext. 4152.
What is the procedure to follow if Media Personnel requests access to
District Property? - 🧠ANSWER ✔✔Verify that the crew has a Letter of
Authorization from the Communication's Department.
How do you handle a person using an altered ticket? - 🧠ANSWER ✔✔*
Make a reasonable attempt to retain the ticket for evidence for BPS
* Contact BPS to explain the situation
* Write a U. O.R and include ID and info. of situation
*'Fax U.O.R to Line Foreworker
What are the steps to follow when you witness someone using a Discount
ticket improperly? - 🧠ANSWER ✔✔* Use good judgment to determine if the
customer has made an honest mistake.
* Advise the customer on correct use of ticket
* Try to make a reasonable attempt to confiscate
3
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
Questions with 100% Correct Answers |
Latest Update
What do you do if you get a report of a lost child? - 🧠ANSWER ✔✔1)
Obtain info. @where and how the child was lost.
2) Try to determine if the child may be in the station or on a train.
3) Immediately comtact Comspec @ O.C.C or BPS.
4) Provide a detailed descriptiion including: Gender, Age, Ethnicity, Name,
Clothing, Special comditions, and relationship to reporting party.
When dialing 911 from a station's pay phone, who will answer the call? -
🧠ANSWER ✔✔BPS will answer the call.
,Unless calls are placed from Embarcadero-24th street, then SFPD will
answer the call.
What is a Service Animal? - 🧠ANSWER ✔✔An animal that is individually
trained to perform a task for a person with a disability.
What is required if you want to sell anything on District Property? -
🧠ANSWER ✔✔1) You must be in the Free area. You need a Concession's
Permit from BRt's Real Estate Services / Department: Right of way
Management Division, Ext. # 6882
How would a request for a Special Tours be handled? - 🧠ANSWER ✔✔S/A
must refer all customers inquiries regarding Tours to the Govt. and
Community Relations Dept. @ ext. 6235
Are people allowed to sell items at the station. - 🧠ANSWER ✔✔* They must
have Written Authorization from Right of Way Management Dept. Real
Estate at ext.: 6882
May Patrons smoke in the Free Area? - 🧠ANSWER ✔✔No. Smoking is
prohibited within 25 feet of any Public entrance.
What do you do if the Media arrives @ your station to covering News
Event? - 🧠ANSWER ✔✔Contact Communication department @ ext.# 7110.
, If they arrive outside of normal business hours, the as/A shall contact the
O.C.C Manager @ ext. 4152.
What is the procedure to follow if Media Personnel requests access to
District Property? - 🧠ANSWER ✔✔Verify that the crew has a Letter of
Authorization from the Communication's Department.
How do you handle a person using an altered ticket? - 🧠ANSWER ✔✔*
Make a reasonable attempt to retain the ticket for evidence for BPS
* Contact BPS to explain the situation
* Write a U. O.R and include ID and info. of situation
*'Fax U.O.R to Line Foreworker
What are the steps to follow when you witness someone using a Discount
ticket improperly? - 🧠ANSWER ✔✔* Use good judgment to determine if the
customer has made an honest mistake.
* Advise the customer on correct use of ticket
* Try to make a reasonable attempt to confiscate
3
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
