RADT 1010: MODULE 5 (CH. 10) QUESTIONS
If a patient had a choice between visiting a nice restaurant and visiting the x-ray
department, which would they choose? - Answer -They would naturally choose the nice
restaurant.
T/F: Communication never needs to be accurate and timely. - Answer -False:
Communication needs to be accurate and timely
As a technologist, communicate within your ___________________________ - Answer
-Scope of Practice
What are some examples of verbal communication? - Answer --Spoken words
-Written words
-Slang and jargon
-Organization of sentences
-Humor
-Attitude
What are some examples of non-verbal communication? - Answer --Paralanguage
(facial expressions)
-Body language
-Touch
-Professional appearance
-Physical presence
-Visual contact (eye contact)
-Personal hygiene
How is proper palpation accomplished by? - Answer -By using fingertips (a single finger
tip or several fingers) to provide precise and gentle localization information.
What is improper palpation? - Answer -Use of the palm
What grade level does the average American read at? - Answer -8th-9th grade level
44% of people age 65 and older read at what level? - Answer -5th grade or lower
What percentage range of patients age 60 and older have inadequate health literacy? -
Answer -48-80%
T/F: When getting a patient, you should begin by calling the patient's name, identify
yourself and your qualifications to the patient, and explain the procedure. - Answer -
True
, How should a technologist communicate with the patient's family and friends? - Answer
--Professionally introduce yourself
-Briefly explain the procedure
-Explain why they must leave the immediate area during exposure
What must be factored into communication techniques, but is not a barrier to effective
communication? - Answer -Age
How would the patient feel while visiting the x-ray department? - Answer --They are in
an altered state of awareness
-Fear of the unknown is profound
-They fear loss of control
-Emotions may be unnatural
T/F: When personal needs are met, experiencing increased confidence in technical
abilities as well is not unusual. The patient often perceives this confidence as
competence. - Answer -True
What deals with the patient's self-esteem, patients feel a strong loss of power over their
fate, experience embarrassing situation that they feel isolates them from others, a loss
of privacy and access to loved ones, and feelings of guilt on several fronts? - Answer -
Patient Dignity
Should patient care communication be patient focused? - Answer –Yes
How should a technologist interact with pediatric patients? - Answer --Come down to
their eye level to talk
-Speak softly and less authoritative
-Set up equipment before the child enters the exam room
-Soften room lighting
-Avoid loud and dramatic equipment movements
-Use gentle touch
-Maintain eye contact
How should a technologist interact with older patients? - Answer --Maintain eye contact
-Speak clearly and more slowly
-Speak to them, not away from them
-Keep them warm if needed
-Ask permission to touch
-Demonstrate compassion
-Ask them what makes them more comfortable
-Explain thoroughly and keep them informed
-Treat them with respect and patience
If a patient had a choice between visiting a nice restaurant and visiting the x-ray
department, which would they choose? - Answer -They would naturally choose the nice
restaurant.
T/F: Communication never needs to be accurate and timely. - Answer -False:
Communication needs to be accurate and timely
As a technologist, communicate within your ___________________________ - Answer
-Scope of Practice
What are some examples of verbal communication? - Answer --Spoken words
-Written words
-Slang and jargon
-Organization of sentences
-Humor
-Attitude
What are some examples of non-verbal communication? - Answer --Paralanguage
(facial expressions)
-Body language
-Touch
-Professional appearance
-Physical presence
-Visual contact (eye contact)
-Personal hygiene
How is proper palpation accomplished by? - Answer -By using fingertips (a single finger
tip or several fingers) to provide precise and gentle localization information.
What is improper palpation? - Answer -Use of the palm
What grade level does the average American read at? - Answer -8th-9th grade level
44% of people age 65 and older read at what level? - Answer -5th grade or lower
What percentage range of patients age 60 and older have inadequate health literacy? -
Answer -48-80%
T/F: When getting a patient, you should begin by calling the patient's name, identify
yourself and your qualifications to the patient, and explain the procedure. - Answer -
True
, How should a technologist communicate with the patient's family and friends? - Answer
--Professionally introduce yourself
-Briefly explain the procedure
-Explain why they must leave the immediate area during exposure
What must be factored into communication techniques, but is not a barrier to effective
communication? - Answer -Age
How would the patient feel while visiting the x-ray department? - Answer --They are in
an altered state of awareness
-Fear of the unknown is profound
-They fear loss of control
-Emotions may be unnatural
T/F: When personal needs are met, experiencing increased confidence in technical
abilities as well is not unusual. The patient often perceives this confidence as
competence. - Answer -True
What deals with the patient's self-esteem, patients feel a strong loss of power over their
fate, experience embarrassing situation that they feel isolates them from others, a loss
of privacy and access to loved ones, and feelings of guilt on several fronts? - Answer -
Patient Dignity
Should patient care communication be patient focused? - Answer –Yes
How should a technologist interact with pediatric patients? - Answer --Come down to
their eye level to talk
-Speak softly and less authoritative
-Set up equipment before the child enters the exam room
-Soften room lighting
-Avoid loud and dramatic equipment movements
-Use gentle touch
-Maintain eye contact
How should a technologist interact with older patients? - Answer --Maintain eye contact
-Speak clearly and more slowly
-Speak to them, not away from them
-Keep them warm if needed
-Ask permission to touch
-Demonstrate compassion
-Ask them what makes them more comfortable
-Explain thoroughly and keep them informed
-Treat them with respect and patience
