All Actual Answers.
What do QMHA's do? - Answer Communicate with clients receiving mental health services,
assist in gathering info. for mental health evaluations, support and assist clients in reaching
goals on their treatment plan.
How do you engage consumers? - Answer -Establish a helping relationship by demonstrating
empathy, respect, and genuineness.
-active listening
-implement measure to avoid crisis
-Use person-first language
How do you orient consumers? - Answer -Orients the consumer receiving services to the
program including rules and expectations
-explain to consumers and families roles and responsibilities of each team member
-explain forms
-explain purposes
-explain mandatory abuse reporting
How do you collect information for assessment? - Answer -assist in gathering information
about basic and community living characteristics of the person receiving for assessment
purposes.
-demonstrate effective interviewing techniques
-use open ended questions
-active listening skills
-respond to self identified-needs
-refrain from use of diagnostic labels
What are the roles of monitoring, observing & reporting? - Answer -Monitors and records
the behavior of the person receiving services in order to measure their response to
interventions
-demonstrate practicality, flexibility and adaptability