NURS 103 Communication Questions With Complete
Solutions
3 types of assertion Correct Answers Basic
Empathetic
Escalating
Active Listening (SOLER) Correct Answers S: sit facing the
patient
O: open posture (Arms and legs uncrossed)
L: lean towards the patient
E: eye contact
R: relax
Affective domain Correct Answers Belief in the value and
impact of positive communication
Anatomy of an Assertive response (DESC) Correct Answers
Describe the situation
Express what you think and feel
Specify your request
Consequences
Basic Elements of the Communication Process Correct Answers
Referent
Sender and Receiver
Messages
Channels
Feedback
Interpersonal Variables
Environment
, Channels Correct Answers means of conveying and receiving
messages through visual(facial expressions), auditory(spoken
words), and tactile senses(touch)
Cognitive Domain Correct Answers Basic communication
competencies- the ability to demonstrate knowledge of the
appropriate communicative behavior in any situation.
Demonstrated by the identification of behaviours that would be
appropriate or inappropriate in an interpersonal situation
Collaborative communication Correct Answers Promotes
personal responsibility, enables self-expression, and strengthens
the pt's problem solving ability.
Contextual factors that influence communication (5) Correct
Answers 1. psychophysiological context (internal factors)
2. Relational context (the nature of the relationship between the
participants)
3. Situational context (the reason for communication)
4. Environmental context (the physical surrounding in which
communication takes place)
5. Cultural context (the sociocultural elements that affect the
interaction)
Disease Correct Answers abnormality at the cellular, tissue, or
organ level
Elements of Professional Communication (5) Correct Answers -
Courtesy
- Use of Names
Solutions
3 types of assertion Correct Answers Basic
Empathetic
Escalating
Active Listening (SOLER) Correct Answers S: sit facing the
patient
O: open posture (Arms and legs uncrossed)
L: lean towards the patient
E: eye contact
R: relax
Affective domain Correct Answers Belief in the value and
impact of positive communication
Anatomy of an Assertive response (DESC) Correct Answers
Describe the situation
Express what you think and feel
Specify your request
Consequences
Basic Elements of the Communication Process Correct Answers
Referent
Sender and Receiver
Messages
Channels
Feedback
Interpersonal Variables
Environment
, Channels Correct Answers means of conveying and receiving
messages through visual(facial expressions), auditory(spoken
words), and tactile senses(touch)
Cognitive Domain Correct Answers Basic communication
competencies- the ability to demonstrate knowledge of the
appropriate communicative behavior in any situation.
Demonstrated by the identification of behaviours that would be
appropriate or inappropriate in an interpersonal situation
Collaborative communication Correct Answers Promotes
personal responsibility, enables self-expression, and strengthens
the pt's problem solving ability.
Contextual factors that influence communication (5) Correct
Answers 1. psychophysiological context (internal factors)
2. Relational context (the nature of the relationship between the
participants)
3. Situational context (the reason for communication)
4. Environmental context (the physical surrounding in which
communication takes place)
5. Cultural context (the sociocultural elements that affect the
interaction)
Disease Correct Answers abnormality at the cellular, tissue, or
organ level
Elements of Professional Communication (5) Correct Answers -
Courtesy
- Use of Names
