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Chapter 3 Fire Department Comm Questions
and Correct Answers
The Public Safety Answering Point is a category of: Ans:
Telecommunication systems
What percentage of the US has access to Enhanced 9-1-1 systems?
Ans: 96%
The Public Information Officer (PIO) is the contact person for
what? Ans: Nonemergency or complain calls
What is a responsibility when monitoring a fire station's watch
room or booth? Ans: Notifying crew members of telephone calls
Assigned units should confirm receipt of dispatch information
according to local protocol after what? Ans: dispatch transmission
Internal communications involved transmissions between Incident
Commander and who? Ans: Units at the emergency scene
What best describes the part of a mobile radio system usually
located in the cab within reach of the driver/operator? Ans:
Receiver and transmitter
Most fire departments have a ______ assigned for dispatching only
Ans: Channel
What best describes what first happens when a radio is turned on
in a trunked radio system? Ans: The system controller emits a
three-beep tone
© 2025 All rights reserved
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What is a feature that sends an alert signal to an agency's dispatch
center? Ans: Dynamic regrouping
Vehicle ignitions, electroc motors, and computers all fall into what
category of radio limitations? Ans: Interference
What information should be gathered for processing emergency
calls? Ans: 1/ Type of emergency
2. Location of emergency
3. # & location of people involved
4. Name and location of coller
5. Caller's callback #
6. X-street, bldg name, neighborhood, nearby landmarks, etc.
What is a standardized set of emergency-specific words and
phrases used by fire departments? Ans: Clear text
Which radio system depends on repeaters to route calls assigning
transmissions to available frequencies? Ans: Trunked system
What is an example of internal communications? Ans: Dispatch
transmission
Inquiries and requests for assistance to personal calls from family
members or friends are considered what? Ans: nonemergency calls
To overcome physical barriers when using the radio, turn your
body 90 degrees and : Ans: Life the radio higher
© 2025 All rights reserved
Chapter 3 Fire Department Comm Questions
and Correct Answers
The Public Safety Answering Point is a category of: Ans:
Telecommunication systems
What percentage of the US has access to Enhanced 9-1-1 systems?
Ans: 96%
The Public Information Officer (PIO) is the contact person for
what? Ans: Nonemergency or complain calls
What is a responsibility when monitoring a fire station's watch
room or booth? Ans: Notifying crew members of telephone calls
Assigned units should confirm receipt of dispatch information
according to local protocol after what? Ans: dispatch transmission
Internal communications involved transmissions between Incident
Commander and who? Ans: Units at the emergency scene
What best describes the part of a mobile radio system usually
located in the cab within reach of the driver/operator? Ans:
Receiver and transmitter
Most fire departments have a ______ assigned for dispatching only
Ans: Channel
What best describes what first happens when a radio is turned on
in a trunked radio system? Ans: The system controller emits a
three-beep tone
© 2025 All rights reserved
, 2 | Page
What is a feature that sends an alert signal to an agency's dispatch
center? Ans: Dynamic regrouping
Vehicle ignitions, electroc motors, and computers all fall into what
category of radio limitations? Ans: Interference
What information should be gathered for processing emergency
calls? Ans: 1/ Type of emergency
2. Location of emergency
3. # & location of people involved
4. Name and location of coller
5. Caller's callback #
6. X-street, bldg name, neighborhood, nearby landmarks, etc.
What is a standardized set of emergency-specific words and
phrases used by fire departments? Ans: Clear text
Which radio system depends on repeaters to route calls assigning
transmissions to available frequencies? Ans: Trunked system
What is an example of internal communications? Ans: Dispatch
transmission
Inquiries and requests for assistance to personal calls from family
members or friends are considered what? Ans: nonemergency calls
To overcome physical barriers when using the radio, turn your
body 90 degrees and : Ans: Life the radio higher
© 2025 All rights reserved
