BPMN Test 1 Questions and Correct Answers

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BPMN Test 1 Questions and Correct
Answers
Collection of related events, activities and decisions, that involve a
number of actors and resources, and that collectively lead to an
outcome that is of value to an organization or its customers.

Examples:

•Order-to-Cash

•Procure-to-Pay

•Application-to-Approval

•Claim-to-Settlement

•Fault-to-Resolution (Issue-to-Resolution) Ans: what is a business
process?

positive outcomes __________ _______________ Ans: deliver value

negative outcomes _____________ _______________ Ans: reduce value

BPM: What is it? Ans: Body of principles, methods and tools to
design, analyze, execute and monitor business processes In this
course, we will focus on BPM based on process models

levels of BPM process identification/architecture Ans: lvl1: process
landscape



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lvl2: abstract process models

lvl3: detailed process models (BPMN)

process stakeholders Ans: process owner

primary process participants

secondary process participants

process owner Ans: responsible for the effective and efficient
operation of the process being modeled

primary process participants Ans: i.e. those who are directly
involved in the execution of the process under analysis

secondary process participants Ans: i.e. those who are directly
involved in the execution of the preceding or succeeding processes

BPMN elements Ans: event (circles)

task (squares)

flow (arrows)

gateway (diamond)

activities Ans: are verbs->adjective->noun

should be 5 words or less

events Ans: adjective->noun->verb(present tense)



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