CORRECT WELL DETAILED ANSWERS|LATEST
Management - ANSWER attainment of organizational goals in an effective and efficient
manner through planning, organizing, leading, and controlling organizational resources
Planning - ANSWER defining performance goals and determining how to attain these
goals
Organizing - ANSWER assign tasks, grouping tasks into departments, and allocating
resources to these departments
Leading - ANSWER use of influence to motivate employees to achieve the
organization's goals
Controlling - ANSWER monitoring activities of employees and keeping the organization
on track to reach goals, making corrections as needed
Efficiency - ANSWER use of minimal resources to produce a desired output (more
quickly), minimalization and speed
Effectiveness - ANSWER degree to which an organization achieves a goal, gets job
done right
Top managers (executives) - ANSWER head of organization, external environment and
strategy
1
, Middle managers (divs, admins, depts.) - ANSWER head of specific organization
departments, coordination (people, resource allocation, etc.)
First-line managers (supervisors and store managers) - ANSWER head of good/service
production, facilitating individual employee performance (implementing middle
management plans)
General managers - ANSWER different functions and departments, diverse employees
Functional managers - ANSWER single function, employees with similar skills
Project managers - ANSWER temporary projects, essentially GM's for that project
Administrative principles - ANSWER focuses on total organization, nor the individual
worker, goal is to effectively delineate the management functions (planning, organizing,
leading, controlling)
Hawthorne Studies - ANSWER series of experiments involving employees'
physiological and safety needs
Human resources perspective - ANSWER suggests jobs should be designed to meet
higher level needs by letting workers use their full potential
Synergy - ANSWER the whole is greater than the sum of its parts
Contingency view - ANSWER every problem is unique and managers must determine
the methods to be used in every situation
2
Management - ANSWER attainment of organizational goals in an effective and efficient
manner through planning, organizing, leading, and controlling organizational resources
Planning - ANSWER defining performance goals and determining how to attain these
goals
Organizing - ANSWER assign tasks, grouping tasks into departments, and allocating
resources to these departments
Leading - ANSWER use of influence to motivate employees to achieve the
organization's goals
Controlling - ANSWER monitoring activities of employees and keeping the organization
on track to reach goals, making corrections as needed
Efficiency - ANSWER use of minimal resources to produce a desired output (more
quickly), minimalization and speed
Effectiveness - ANSWER degree to which an organization achieves a goal, gets job
done right
Top managers (executives) - ANSWER head of organization, external environment and
strategy
1
, Middle managers (divs, admins, depts.) - ANSWER head of specific organization
departments, coordination (people, resource allocation, etc.)
First-line managers (supervisors and store managers) - ANSWER head of good/service
production, facilitating individual employee performance (implementing middle
management plans)
General managers - ANSWER different functions and departments, diverse employees
Functional managers - ANSWER single function, employees with similar skills
Project managers - ANSWER temporary projects, essentially GM's for that project
Administrative principles - ANSWER focuses on total organization, nor the individual
worker, goal is to effectively delineate the management functions (planning, organizing,
leading, controlling)
Hawthorne Studies - ANSWER series of experiments involving employees'
physiological and safety needs
Human resources perspective - ANSWER suggests jobs should be designed to meet
higher level needs by letting workers use their full potential
Synergy - ANSWER the whole is greater than the sum of its parts
Contingency view - ANSWER every problem is unique and managers must determine
the methods to be used in every situation
2
