WELL DETAILED ANSWERS|LATEST
Organizational behavior - ANSWER a fi eld of study
that endeavors to understand, explain,
predict, and change human behavior as it occurs
in the organizational context.
Open system framework - ANSWER inputs include tasks, structure and people who
then bring the output of technology and structure
Open system principles - ANSWER 1.All systems within & outside the organization are
interrelated and must be congruent for survival
2.they affect and are affected by the external environment
Informal organization - ANSWER part that is beneath surface; not always recognized
(e.g., attitudes, perceptions, motivation, group norms, etc.)
Formal organization - ANSWER Part that is on the surface, official and legitimately
recognized
Hawthorne studies - ANSWER increase efficency of processes to improve productivity
(ex=company gives music&more breaks to employees, employees improved bc they see
company cares, not bc of music/breaks)
1
, rate buster - ANSWER informal groups influence norm behavior (if expected is 5 pizzas,
more or less=rate buster)
Definition of management - ANSWER planning, organization, directing, controlling
organizational behaviors to accomplish a mission through the division of labor
Levels of managers - ANSWER Top Level (CEO,CFO), middle-level (director, branch,
manager), first level(supervisor, team leader, dept manager)
Managerial skills - ANSWER conceptual, technical and human skills
planning - ANSWER 1.Selecting goals and ways to attain them. -strategic goals -
functional or divisional objects - operational objectives
Organizing - ANSWER Assigning responsibility for task accomplishment
Directing - ANSWER using influence to motivate employees to attainment of
organizational goals and objectives.
Controlling - ANSWER Monitoring activities and making corrections to stay in the
desired direction.
Top Managers - ANSWER CEO, CFO, Pres. etc who manage entire organization and
work consists of the planning, organizing and controlling of activities to develop goals and
progress towards those goals.
Middle Managers - ANSWER Responsible for managing the performance of a
particular organizatoinal unit and for implementing top managers strategic plans. Need to
make sure managers beneath them implement the unit goals and direct employees toward
their attainment
2
Organizational behavior - ANSWER a fi eld of study
that endeavors to understand, explain,
predict, and change human behavior as it occurs
in the organizational context.
Open system framework - ANSWER inputs include tasks, structure and people who
then bring the output of technology and structure
Open system principles - ANSWER 1.All systems within & outside the organization are
interrelated and must be congruent for survival
2.they affect and are affected by the external environment
Informal organization - ANSWER part that is beneath surface; not always recognized
(e.g., attitudes, perceptions, motivation, group norms, etc.)
Formal organization - ANSWER Part that is on the surface, official and legitimately
recognized
Hawthorne studies - ANSWER increase efficency of processes to improve productivity
(ex=company gives music&more breaks to employees, employees improved bc they see
company cares, not bc of music/breaks)
1
, rate buster - ANSWER informal groups influence norm behavior (if expected is 5 pizzas,
more or less=rate buster)
Definition of management - ANSWER planning, organization, directing, controlling
organizational behaviors to accomplish a mission through the division of labor
Levels of managers - ANSWER Top Level (CEO,CFO), middle-level (director, branch,
manager), first level(supervisor, team leader, dept manager)
Managerial skills - ANSWER conceptual, technical and human skills
planning - ANSWER 1.Selecting goals and ways to attain them. -strategic goals -
functional or divisional objects - operational objectives
Organizing - ANSWER Assigning responsibility for task accomplishment
Directing - ANSWER using influence to motivate employees to attainment of
organizational goals and objectives.
Controlling - ANSWER Monitoring activities and making corrections to stay in the
desired direction.
Top Managers - ANSWER CEO, CFO, Pres. etc who manage entire organization and
work consists of the planning, organizing and controlling of activities to develop goals and
progress towards those goals.
Middle Managers - ANSWER Responsible for managing the performance of a
particular organizatoinal unit and for implementing top managers strategic plans. Need to
make sure managers beneath them implement the unit goals and direct employees toward
their attainment
2
