1
BPMN Test 1 Questions with Answers (100% Correct
Answers)
Collection of related events, activities and decisions, that involve a
number of actors and resources, and that collectively lead to an
outcome that is of value to an organization or its customers.
Examples:
•Order-to-Cash
•Procure-to-Pay
•Application-to-Approval
•Claim-to-Settlement
•Fault-to-Resolution (Issue-to-Resolution) Answer: what is a business
process?
positive outcomes __________ _______________ Answer: deliver value
negative outcomes _____________ _______________ Answer: reduce
value
© 2025 All rights reserved
, 2
BPM: What is it? Answer: Body of principles, methods and tools to
design, analyze, execute and monitor business processes In this course,
we will focus on BPM based on process models
levels of BPM process identification/architecture Answer: lvl1: process
landscape
lvl2: abstract process models
lvl3: detailed process models (BPMN)
process stakeholders Answer: process owner
primary process participants
secondary process participants
process owner Answer: responsible for the effective and efficient
operation of the process being modeled
primary process participants Answer: i.e. those who are directly
involved in the execution of the process under analysis
secondary process participants Answer: i.e. those who are directly
involved in the execution of the preceding or succeeding processes
© 2025 All rights reserved
BPMN Test 1 Questions with Answers (100% Correct
Answers)
Collection of related events, activities and decisions, that involve a
number of actors and resources, and that collectively lead to an
outcome that is of value to an organization or its customers.
Examples:
•Order-to-Cash
•Procure-to-Pay
•Application-to-Approval
•Claim-to-Settlement
•Fault-to-Resolution (Issue-to-Resolution) Answer: what is a business
process?
positive outcomes __________ _______________ Answer: deliver value
negative outcomes _____________ _______________ Answer: reduce
value
© 2025 All rights reserved
, 2
BPM: What is it? Answer: Body of principles, methods and tools to
design, analyze, execute and monitor business processes In this course,
we will focus on BPM based on process models
levels of BPM process identification/architecture Answer: lvl1: process
landscape
lvl2: abstract process models
lvl3: detailed process models (BPMN)
process stakeholders Answer: process owner
primary process participants
secondary process participants
process owner Answer: responsible for the effective and efficient
operation of the process being modeled
primary process participants Answer: i.e. those who are directly
involved in the execution of the process under analysis
secondary process participants Answer: i.e. those who are directly
involved in the execution of the preceding or succeeding processes
© 2025 All rights reserved