Why Study Communication? - Answers -it keeps you alive
-doing it well is a skill
-it impacts everything
-employers value it.
Human Communication - Answers The process of managing messages for the purpose of
creating shared meaning.
A transaction - Answers -between at least two people
-simultaneously sending and receiving messages
-to and from one another
Messages - Answers Verbal or nonverbal, intentional or non-intentional
Input - Answers all the stimuli both past and present that give us our information about the
world
Verbal message - Answers any type of spoken communication that uses one or more words.
Nonverbal messages - Answers include nonverbal aspects of behavior; facial expression,
posture, tone of voice, hand movements, manner of dress and so on. Or they are all the
messages we transmit without words or over and above the words we use.
Channels - Answers the medium through which a message is sent
Interference - Answers Prevents message from being received, or prevents intended meaning
from being understood
Technical interference - Answers factors that cause the receiver to perceive distortion in the
intended information or stimuli.
ex: your ears are ringing so you can't hear the person
Semantic interference - Answers occurs when the receiver does not attribute the same meaning
to the signal that the sender does.
ex: you have different meanings of words, leads to misunderstanding
Feedback - Answers the return to you of behavior you have generated (the response)
Other factors - Answers listening, feedback, time.
, Model of Human communication - Answers 1 input Filters sender receiver, messages, channel,
interference, 2 sender receiver
Interpersonal communication - Answers Communication with another dyadic
Intrapersonal communication - Answers communication within a person
Interviewing - Answers focusing on question and answer pattern
Small group communication - Answers 3 or more members of a group influencing one another.
Public communication - Answers speaking publicly to others, one person gives most of the info
and everyone else just listens
Organizational communication - Answers the flow of messages within a network of
interdependent relationships
ex: hospitals, businesses, school
Mass Communication - Answers communication in front of the media
ex: social media, news, politics, entertainment
Health communication - Answers communication between a doctor and patient
Elements of effective communication - Answers • Understanding
• Pleasure
• Attitude Influence
• Improved Relationships
• Action
Field of Communication - Answers Humanistic approaches and social scientific approaches
Humanistic approaches - Answers .Rhetoric
.Interpretivists
.Critical scholars
Rhetoric - Answers the art of using language to persuade people
ex: comparing Trump's speech to Hitler's
Interpretivists - Answers take a look at social event and seek a thorough understanding of the
event.