WGU C235 Topic 3 Needs Assessment
UPDATED ACTUAL Questions and
CORRECT Answers
True or False: The first step, before needs assessment, is to determine the organizations goals
and needs. - CORRECT ANSWER - True
What is the main goal of conducting an organizational level needs assessment - CORRECT
ANSWER - Should be conducted in order to determine its short- and long-term goals and
needs. It is at this step that the anticipated future needs of the firm are identified based on vision
and anticipated strategy and the organization's product-market niche.
What are the three levels of needs assessment. - CORRECT ANSWER - Organization
analysis, task level and person level
When performing an organization analysis, it is necessary to investigate _________ components
of an organization. - CORRECT ANSWER - system-wide
The degree to which the program is connected to—and supportive of—organizational goals and
strategy: - CORRECT ANSWER - Determines the effectiveness of the training program
What is one reason why it is important for the training program to be supportive of
organizational goals and strategies? - CORRECT ANSWER - So employees attend take
and it seriously & Managers value the training
A task analysis is used to: - CORRECT ANSWER - conducted to determine the tasks
required to meet major organizational goals presently and in the future, and to determine
important dimensions of these tasks. The determination of major tasks then leads to the
development of a list of knowledge, skills, abilities, and other characteristics (KSAOs) deemed
necessary for successful job completion. These KSAOs, in turn, can be translated quite directly
into learning objectives for a training program.
UPDATED ACTUAL Questions and
CORRECT Answers
True or False: The first step, before needs assessment, is to determine the organizations goals
and needs. - CORRECT ANSWER - True
What is the main goal of conducting an organizational level needs assessment - CORRECT
ANSWER - Should be conducted in order to determine its short- and long-term goals and
needs. It is at this step that the anticipated future needs of the firm are identified based on vision
and anticipated strategy and the organization's product-market niche.
What are the three levels of needs assessment. - CORRECT ANSWER - Organization
analysis, task level and person level
When performing an organization analysis, it is necessary to investigate _________ components
of an organization. - CORRECT ANSWER - system-wide
The degree to which the program is connected to—and supportive of—organizational goals and
strategy: - CORRECT ANSWER - Determines the effectiveness of the training program
What is one reason why it is important for the training program to be supportive of
organizational goals and strategies? - CORRECT ANSWER - So employees attend take
and it seriously & Managers value the training
A task analysis is used to: - CORRECT ANSWER - conducted to determine the tasks
required to meet major organizational goals presently and in the future, and to determine
important dimensions of these tasks. The determination of major tasks then leads to the
development of a list of knowledge, skills, abilities, and other characteristics (KSAOs) deemed
necessary for successful job completion. These KSAOs, in turn, can be translated quite directly
into learning objectives for a training program.
