C235 - Training and Development PA
UPDATED ACTUAL Questions and
CORRECT Answers
Human capital - CORRECT ANSWER - A company with limited resources wants to
compete successfully in a rapidly changing environment against larger, more established
organizations. The company provides training regarding tacit knowledge in an effort to
differentiate itself in a strategic way.
What is an intangible asset on which the company can build a sustainable competitive
advantage?
Training - CORRECT ANSWER - Human resource professionals offer a series of
programs and activities that include orientation, diversity, and total quality management.
Which activity is the human resources department performing?
A continuous cycle - CORRECT ANSWER - What does the ADDIE model suggest?
A company requires employees be at least 28 for promotion and will not hire employees under
age 18. - CORRECT ANSWER - Which practice is allowed under the Age Discrimination
in Employment Act of 1967 (ADEA)?
Acquiring & Influencing - CORRECT ANSWER - What are two stages of human
resources competency?
Determine traits of employees who are leaders & Identify the organization's top-performing
leaders - CORRECT ANSWER - Which two actions are performed to develop a
competency model for a leadership position in an organization?
, Role play method and behavior evaluation - CORRECT ANSWER - An organization has
determined managers need training on employee coaching. Through coaching, managers engage
employees in conversations to reflect on their experiences and take action targeted toward high
levels of performance and personal and professional growth.
Which training method and related evaluation levels will ensure that managers have the
capability to coach employees accurately and effectively?
Senior leaders - CORRECT ANSWER - A large company is re-evaluating its current
training and development programs and has charged the human resource development director
with conducting the needs assessment. A key component that will help to shape the new
programs is the amount and type of resources the organization intends to commit to training.
Whom should the director contact for this information?
Starting with a problem-centered approach with immediate applications - CORRECT
ANSWER - An adult education class in engineering starts out discussing the subject
briefly and posing several basic questions. The class is then given several formulas related to the
questions at hand, and the instructor begins working through examples to demonstrate how the
questions can be answered.
Which principle of adult learning is being used in this case?
Converger & Accommodator - CORRECT ANSWER - A training program uses
experimental learning experiences in which the trainees discuss new technologies with the firm's
best employees. The trainees are then given the opportunity to test the products and give their
opinion about their quality.
Which two types of learners would benefit from this training?
Choose 2 answers
UPDATED ACTUAL Questions and
CORRECT Answers
Human capital - CORRECT ANSWER - A company with limited resources wants to
compete successfully in a rapidly changing environment against larger, more established
organizations. The company provides training regarding tacit knowledge in an effort to
differentiate itself in a strategic way.
What is an intangible asset on which the company can build a sustainable competitive
advantage?
Training - CORRECT ANSWER - Human resource professionals offer a series of
programs and activities that include orientation, diversity, and total quality management.
Which activity is the human resources department performing?
A continuous cycle - CORRECT ANSWER - What does the ADDIE model suggest?
A company requires employees be at least 28 for promotion and will not hire employees under
age 18. - CORRECT ANSWER - Which practice is allowed under the Age Discrimination
in Employment Act of 1967 (ADEA)?
Acquiring & Influencing - CORRECT ANSWER - What are two stages of human
resources competency?
Determine traits of employees who are leaders & Identify the organization's top-performing
leaders - CORRECT ANSWER - Which two actions are performed to develop a
competency model for a leadership position in an organization?
, Role play method and behavior evaluation - CORRECT ANSWER - An organization has
determined managers need training on employee coaching. Through coaching, managers engage
employees in conversations to reflect on their experiences and take action targeted toward high
levels of performance and personal and professional growth.
Which training method and related evaluation levels will ensure that managers have the
capability to coach employees accurately and effectively?
Senior leaders - CORRECT ANSWER - A large company is re-evaluating its current
training and development programs and has charged the human resource development director
with conducting the needs assessment. A key component that will help to shape the new
programs is the amount and type of resources the organization intends to commit to training.
Whom should the director contact for this information?
Starting with a problem-centered approach with immediate applications - CORRECT
ANSWER - An adult education class in engineering starts out discussing the subject
briefly and posing several basic questions. The class is then given several formulas related to the
questions at hand, and the instructor begins working through examples to demonstrate how the
questions can be answered.
Which principle of adult learning is being used in this case?
Converger & Accommodator - CORRECT ANSWER - A training program uses
experimental learning experiences in which the trainees discuss new technologies with the firm's
best employees. The trainees are then given the opportunity to test the products and give their
opinion about their quality.
Which two types of learners would benefit from this training?
Choose 2 answers
