2026 - FFM Final Exam with Questions and
Answers Latest
Question 1
Jose, a Marketplace agent, forgets to include his NPN on a transaction when enrolling
a consumer in a QHP. What should Jose do to ensure he is compensated for the
enrollment? Select all that apply.
Correct Answer
1. Contact the respective QHP issuer directly about the compensation issue, and
work with the consumer to update their Marketplace application to include Jose's
NPN moving forward.
2. Work only with the consumer directly to update their Marketplace application to
include his NPN.
Question 2
Consumers, with the assistance of an agent or broker, remain on HealthCare.gov
throughout the entire application process.
Correct Answer
The Marketplace
Question 3
Agents and brokers may be able to facilitate the entire enrollment experience for a
consumer, including the ability to obtain an eligibility determination from the
Marketplace, without a need for the consumer to visit HealthCare.gov.
Correct Answer
EDE
Page 1 of 18
,Question 4
Agents and brokers visit both a DE partner's site and the HealthCare.gov site while
completing the application.
Correct Answer
Classic DE
Question 5
Tyler, 23, is currently enrolled in coverage through a Marketplace plan that includes
himself, his sister and his father, who is the household contact. Tyler contacts you
because he wants to get on his own plan. You help Tyler fill out his application on
HealthCare.gov, then enroll in a plan. Later, Tyler calls you and is upset because the
Marketplace terminated his father and sister's coverage. What could have prevented
this?
Correct Answer
Tyler's father should have removed Tyler from their family application prior to Tyler
submitting his own application.
Question 6
Last year, you helped Keisha create a Marketplace application and enroll in a plan. The
last time you talked to her, she was satisfied with her plan so you do not reach out
during this year's OE. Since she didn't hear from you, Keisha creates a new
Marketplace application during OE and enrolls in a new plan, without adding your
NPN to her application. However, she has already been auto-reenrolled in her current
plan. Which of the following would happen next?
Correct Answer
The Marketplace cancels Keisha's auto-enrollment in the plan associated with last
year's agent-facilitated application and enrollment.
Question 7
Applicants who permanently move within the same county, and do not gain access to
new QHPs as a result of the move.
Correct Answer
Ineligible to Enroll in a QHP.
Page 2 of 18
, Question 8
Applicants completing an application during OE, typically between 11/1 and 1/15.
Correct Answer
Eligible to Enroll in a QHP (If otherwise meets criteria to enroll in a QHP)
Question 9
An applicant who attests to being recently married with one spouse having qualifying
coverage in the last 60 days.
Correct Answer
Eligible to Enroll in a QHP (If otherwise meets criteria to enroll in a QHP).
Question 10
Applicants who permanently move to a new county and attest to having qualifying
coverage in the last 60 days.
Correct Answer
Eligible to Enroll in a QHP (If otherwise meets criteria to enroll in a QHP).
Question 11
Applicants who move from a foreign country.
Correct Answer
Eligible to Enroll in a QHP (If otherwise meets criteria to enroll in a QHP).
Question 12
Applicants who submit an application on January 17 and are not SEP-eligible.
Correct Answer
Ineligible to Enroll in a QHP.
Page 3 of 18
Answers Latest
Question 1
Jose, a Marketplace agent, forgets to include his NPN on a transaction when enrolling
a consumer in a QHP. What should Jose do to ensure he is compensated for the
enrollment? Select all that apply.
Correct Answer
1. Contact the respective QHP issuer directly about the compensation issue, and
work with the consumer to update their Marketplace application to include Jose's
NPN moving forward.
2. Work only with the consumer directly to update their Marketplace application to
include his NPN.
Question 2
Consumers, with the assistance of an agent or broker, remain on HealthCare.gov
throughout the entire application process.
Correct Answer
The Marketplace
Question 3
Agents and brokers may be able to facilitate the entire enrollment experience for a
consumer, including the ability to obtain an eligibility determination from the
Marketplace, without a need for the consumer to visit HealthCare.gov.
Correct Answer
EDE
Page 1 of 18
,Question 4
Agents and brokers visit both a DE partner's site and the HealthCare.gov site while
completing the application.
Correct Answer
Classic DE
Question 5
Tyler, 23, is currently enrolled in coverage through a Marketplace plan that includes
himself, his sister and his father, who is the household contact. Tyler contacts you
because he wants to get on his own plan. You help Tyler fill out his application on
HealthCare.gov, then enroll in a plan. Later, Tyler calls you and is upset because the
Marketplace terminated his father and sister's coverage. What could have prevented
this?
Correct Answer
Tyler's father should have removed Tyler from their family application prior to Tyler
submitting his own application.
Question 6
Last year, you helped Keisha create a Marketplace application and enroll in a plan. The
last time you talked to her, she was satisfied with her plan so you do not reach out
during this year's OE. Since she didn't hear from you, Keisha creates a new
Marketplace application during OE and enrolls in a new plan, without adding your
NPN to her application. However, she has already been auto-reenrolled in her current
plan. Which of the following would happen next?
Correct Answer
The Marketplace cancels Keisha's auto-enrollment in the plan associated with last
year's agent-facilitated application and enrollment.
Question 7
Applicants who permanently move within the same county, and do not gain access to
new QHPs as a result of the move.
Correct Answer
Ineligible to Enroll in a QHP.
Page 2 of 18
, Question 8
Applicants completing an application during OE, typically between 11/1 and 1/15.
Correct Answer
Eligible to Enroll in a QHP (If otherwise meets criteria to enroll in a QHP)
Question 9
An applicant who attests to being recently married with one spouse having qualifying
coverage in the last 60 days.
Correct Answer
Eligible to Enroll in a QHP (If otherwise meets criteria to enroll in a QHP).
Question 10
Applicants who permanently move to a new county and attest to having qualifying
coverage in the last 60 days.
Correct Answer
Eligible to Enroll in a QHP (If otherwise meets criteria to enroll in a QHP).
Question 11
Applicants who move from a foreign country.
Correct Answer
Eligible to Enroll in a QHP (If otherwise meets criteria to enroll in a QHP).
Question 12
Applicants who submit an application on January 17 and are not SEP-eligible.
Correct Answer
Ineligible to Enroll in a QHP.
Page 3 of 18