How can Direct Repair programs can be beneficial to insurers? - ✔✔ correct answer Help control
settlement costs
The MacPherson strut suspension is more streamlined than the Double Wishbone design because it
doesn't have: - ✔✔ correct answer an upper control arm.
A thermal expansion valve: - ✔✔ correct answer controls the pressure and flow of cold, liquid
refrigerant to the evaporator.
A vehicle hood: - ✔✔ correct answer is designed to crumple in a crash.
When refinishing a repaired right fender, what else may need to be done? - ✔✔ correct answer Paint
blending on the hood and right front door.
You're writing an estimate for a vehicle with a damaged fender on the passenger side. In addition to
the cost to repair the damaged fender, what else might you need to include in your estimate? - ✔✔
correct answer Refinish the fender and blend the hood, bumper, and door.
A technician may use which of the following to repair a dent or small tear in a plastic bumper cover?
- ✔✔ correct answer Plastic welding and heat
A resident Connecticut auto appraiser, who received his appraiser license on December 20th, 2014
would need to renew his license by: - ✔✔ correct answer the last day of June 2015
This vehicle part provides the hydraulic power used in power steering. - ✔✔ correct answer Rotary
vane pump
When can damage to a tire sidewall be repaired? - ✔✔ correct answer never
A pitman arm is used in the ________ steering system. - ✔✔ correct answer Recirculating ball
Unibody vehicles typically have what kind of suspension? - ✔✔ correct answer MacPherson struts
, appraisers test guide
In Connecticut, a person that violates a cease and desist order from the Commissioner may, after
notice of hearing, be assessed a monetary penalty of up to __________ for each violation. - ✔✔
correct answer $50,000
"Constructive total loss" refers to: - ✔✔ correct answer when the cost to repair and/or salvage the
vehicle is equal to or greater than the value of the vehicle when the loss occurred.
This vehicle body type is characterized by a top-hinged rear door that incorporates the rear window. -
✔✔ correct answer hatchback
A vehicle's rocker panels: - ✔✔ correct answer Provide support to keep the vehicle from sagging in
the middle.
What part of the vehicle is designed to allow air-flow to the radiator? - ✔✔ correct answer grille
Damaged vehicles that can be used for parts are usually: - ✔✔ correct answer under ten years old.
A turbocharger: - ✔✔ correct answer directs exhaust fumes against a turbine that runs an air
compressor which forces more fuel/air mixture into the engine.
What is the term for the rubber seal on a car door? - ✔✔ correct answer Weatherstripping
Which of the following best describes the function of a clutch plate? - ✔✔ correct answer It transfers
the spinning motion of the crankshaft flywheel to the transmission through direct pressure.
Which position in a VIN would tell you which plant manufactured the vehicle? - ✔✔ correct answer
11th
What is the purpose of anti-steering laws? - ✔✔ correct answer To protect policyholders' rights to
choose their own repair shop.
During wheel alignment, a technician will normally check... - ✔✔ correct answer toe, caster, camber