11/14/2025
CANADIAN EDITION
Complete Test Bank_
Human Resources Management in Canada 15th Canadian Edition
( Gary Dessler)All Chapters 1 – 17( Q&A) latest 2025 complete A+ graded
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,HUMAN RESOURCES MANAGEMENT IN CANADA 15TH
11/14/2025
CANADIAN EDITION
Chapter 1: The strategic role of human resources management ......................................................................................................3
Chapter 2: The changing legal emphasis:compliance and impact on Canadian workers..............................................................28
Chapter 3 : Human resource management and technology ............................................................................................................56
Chapter 4: Designing and analyzing jobs .........................................................................................................................................88
Chapter 5: Human resources planing.............................................................................................................................................116
Chapter 6: Recruitment ...................................................................................................................................................................150
Chapter 7: Selection.........................................................................................................................................................................182
Chapter 8: Onboarding and training ..............................................................................................................................................213
Chapter 9:Career and management development ..........................................................................................................................244
Chapter 10: Performance management ..........................................................................................................................................274
Chapter 11: Strategic pay plans ......................................................................................................................................................303
Chapter 12: Pay for performance and financial incentives ...........................................................................................................329
Chapter 13: Employee Benafits and services .................................................................................................................................360
Chapter 14: Occupational Health and safety .................................................................................................................................386
Chapter 15: Managing employee separations: Tumover, Communication and employee engagement ......................................412
Chapter 16: Labour relations ..........................................................................................................................................................435
Chapter 17: Managing human resources in a global business ......................................................................................................467
,HUMAN RESOURCES MANAGEMENT IN CANADA 15TH
11/14/2025
CANADIAN EDITION
AnswersaareaatatheaendaofaeachaChapter
Chapter 1: The strategic role of human resources management
MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.
1) Human resources management refers to:
A) the management of people in organizations.
B) concepts and techniques for organizing work activities.
C) all managerial activities.
D) concepts and techniques used in leading people at work.
E) management techniques for controlling people at work.
2) The knowledge, education, training, skills, and expertise of a firm's workers is known as:
A) physical capital.
B) management's philosophy.
C) human capital.
D) production capital.
E) cultural diversity.
3) Human resources practices that support strategy include:
A) performance management.
B) production scheduling.
C) policies and procedures.
D) staffing practices.
E) rewards practices.
4) A company utilizes a system to measure the impact of Human Resources which balances measures relating t
o financial results, customers, internal business processes and human capital management. This system is knows as
the:
A) HRIS.
B) balanced strategy.
C) Human Capital Index.
D) balanced scorecard.
E) none of the above.
5) You have been tasked with building employee engagement at the firm you workafor. Strategic human r
esources initiatives you would consider implementing include:
A) employee recognition programs and management development programs.
B) diversity programs.
C) employee recognition programs.
D) employee relations activity.
E) job design indicators.
6) HR department staff members are traditionally involved in key operational responsibilities. Which of theaf
ollowing is an operational responsibility?
A) setting goals and objectives
, HUMAN RESOURCES MANAGEMENT IN CANADA 15TH
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CANADIAN EDITION
B) collecting metrics
C) analyzing metrics
D) interpreting human right laws
E) interpreting health and safety legislation