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ISDS 351 - EXAM 1 PENG LIU STUDY GUIDE

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ISDS 351 - EXAM 1 PENG LIU STUDY GUIDE

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ISDS 351 - EXAM 1 PENG LIU STUDY GUIDE


Digital innovation - Answer -new product or process that includes digital technology as
an essential element

Information - Answer -Data in a useful context

Relationship between data and information - Answer -graph is data you use to conceive
information. ability to conceive information from data determined by cognitive skills and
tools

Automate - Answer -tasks that previously were completed by human, can track
Information that was previously unavailable

Informate - Answer -Push information "downward" to the person taking actions, or
"upward" to management to allow for better decision making and remedial measures

Transform - Answer -illuminate opportunities to transform a business - opportunities
that would have been difficult to identify without access of the data

Three technology Invariants - Answer -Digital Representation
Computing Power
Modularity

Moore's Law - Answer -The number of transistors per square inch on an integrated chip
doubles every 18 months

Information System - Answer -empowers users to achieve business objectives
assist business people
help achieve business goals and objectives

Information systems' role in business - Answer -achieve goals and strategies

Information technology - Answer -the use of technology to move and process
information

Three different types of IT - Answer -Personal IT, Group IT, Enterprise IT

Personal IT - Answer -improve the productivity of individual users in performing stand-
alone tasks

Group IT - Answer -improve communications and support collaboration among
members of a workgroup

, Enterprise IT - Answer -support an organization's operation and planning functions
Ex: Supply Chain Management (SCM), Customer relationship management (CRM),
Enterprise resource planning (ERP)

Manager's role - Answer -leading the successful introduction and adoption of IT

Identifying appropriate opportunities to apply IT
Smoothing the way for its successful intro and adoption
Mitigating its associated risks

Identifying appropriate opportunities to apply IT - Answer -maximize their value from IT
investment that aligned with strategic needs
opportunities must be evaluated against existing business needs

Smoothing the way for its successful intro and adoption - Answer -Change
management continuum model
Unified Theory of Acceptance and Use of Technology
Diffusion of innovation

Change management continuum model - Answer -key activities needed to build
commitment for change
inform, educate, commit

Unified Theory of Acceptance and Use of Technology - Answer -identifies 4 key factors
that directly determine a user's acceptance & usage of IT
1. usefulness
2. ease of use
3. management expectations
4. facilitating conditions

Diffusion of innovation - Answer -how a new idea or product gains acceptance and
diffuses in an organization

Mitigating its associated risks - Answer -ensuring that physical IT assets are protected
against loss and damage

Strategic alignment - Answer -focused on actions that support the key objectives
defined in the strategic plan of the business

Strategic planning - Answer -identify desired outcomes and formulate feasible plans
achieve their objectives by using available resources and capabilities
annual process or multiple-year plan

Different approaches of strategic planning - Answer -Issues-based
Organic
Goals-based

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