1|Page
CHIA Certification Exam 2025 — Study Guide,
Practice Test Questions, and Health Informatics
Certification Preparation
Prepare for the CHIA Certification Exam 2025 with the latest study guide, practice questions,
and exam tips. Learn key topics in health information management, data analytics, clinical
informatics, and digital health to become a Certified Health Informatics Associate (CHIA)
and advance your healthcare career.
• CHIA Certification Exam 2025
• Certified Health Informatics Associate exam
• CHIA study guide 2025
• CHIA practice test and questions
Which one of the following is NOT a Location Category used by the hotel industry?
a. Airport
b. Suburban
a. Oceanfront
c. Urban - ANSWER-C. Oceanfront
Which is NOT a valid non-geographic category?
a. Extended Stay
b. Boutique
c. Guest Satisfaction Rating
d. Destination Resort - ANSWER-C. Guest Satisfaction Rating
,2|Page
Benchmarking in the hotel industry takes place at what level?
a. Property level for an individual hotel versus their Competitive Set
b. Corporate level for a hotel company, for example one brand versus others
c. Geographic level for tourism organizations, for example city versus comparable cities
d. All of the above levels - ANSWER-D. All of the above levels
Comp sets are used for many purposes in hotel operations, which of the following is one of
these purposes?
a. Comp sets can be used to aid the sales and marketing departments in determining the
effectiveness of various pricing decisions
b. Comp sets can be used in management contracts for performance requirements
c. Comp sets can have an effect on a general managers compensation
d. All of the above are examples of how comp sets are used - ANSWER-D. All of the above are examples
of how comp sets are used
The four key considerations when creating a Competitive Set are?
a. Participation, Proximity, Policy and Product
b. Participation, Proximity, Pricing and Product
c. Participation, Parking, Policy and Pricing
d. Participation, Perimeter, Pool and Pricing - ANSWER-B. Participation, Proximity, Pricing and Product
All of the following are good reason for a hotel to have an additional competitive set, except
which one?
a. Have a local competitive set based upon geography and another based upon a special
feature or niche, for example: waterpark, boutique, or conference
b. Have different sets for weekday/weekend or group/transient business
c. Have one set that you can easily beat and another which is a realistic target
,3|Page
d. Different entities may not agree, for example, chain versus management company - ANSWER-C. Have
one set that you can easily beat and another which is a realistic target
Which two non-geographic categories are the most important for a hotel GM?
a. Scale and Class
b. Scale and Location
c. Location and Type
d. Class and Type - ANSWER-A. Scale and Class
How many Scale categories are there compared to Class categories?
a. 6 Scale categories and 6 Class categories
b. 6 Scale categories and 7 Class categories
c. 7 Scale categories and 6 Class categories
d. 7 Scale categories and 7 Class categories - ANSWER-C. 7 Scale categories and 6 Class categories
Which one of the following is an accurate statement regarding Scale and Class groups and a
single chain?
a. A Ritz Carlton hotel in the US can be in one Scale group and a Ritz Carlton hotel in Japan
can be in a different Scale group
b. A Ritz Carlson hotel in the US can be in one Class group and a Ritz Carlton hotel in Japan
can be in a different Class group
c. A Ritz Carlton hotel will always be in the same Scale and Class groups in every country
throughout the world
d. Ritz Carlton may choose which Scale and which Class they are in - ANSWER-C. A Ritz Carlton hotel will
always be in the same Scale and Class groups in every country
throughout the world
Which one of the following is an accurate statement regarding Class groups?
, 4|Page
a. The names of the Class group are very different than the names of the Scale groups
b. Class groups are more popular and relevant in North America rather than outside North
America
a. Independent hotels are slotted into Class groups based upon the ADR of the
independent hotel compared to the chain hotels in the same market
c. Once an independent hotel is slotted into a Class group, it will never change - ANSWER-C.
Independent hotels are slotted into Class groups based upon the ADR of the
independent hotel compared to the chain hotels in the same market
When can a competitive set be created?
a. A competitive set may be created once the hotel has opened
b. A competitive set may be created while the hotel is under construction
c. A competitive set may be created on the one year anniversary of a hotel's opening
d. A competitive set may be created three months before a hotel opens - ANSWER-B. A competitive set
may be created while the hotel is under construction
Who creates a competitive set for a chain hotel?
a. Only the General Manager
b. Only the Revenue Manager
c. Only the Sales and Marketing Managers
d. It is a joint effort involving many stakeholders - ANSWER-D. It is a joint effort involving many
stakeholders
What is the average number of hotels in a competitive set?
a. Between 3 and 4
b. Between 4 and 5
c. Between 5 and 6
d. Between 6 and 7 - ANSWER-C. Between 5 and 6
CHIA Certification Exam 2025 — Study Guide,
Practice Test Questions, and Health Informatics
Certification Preparation
Prepare for the CHIA Certification Exam 2025 with the latest study guide, practice questions,
and exam tips. Learn key topics in health information management, data analytics, clinical
informatics, and digital health to become a Certified Health Informatics Associate (CHIA)
and advance your healthcare career.
• CHIA Certification Exam 2025
• Certified Health Informatics Associate exam
• CHIA study guide 2025
• CHIA practice test and questions
Which one of the following is NOT a Location Category used by the hotel industry?
a. Airport
b. Suburban
a. Oceanfront
c. Urban - ANSWER-C. Oceanfront
Which is NOT a valid non-geographic category?
a. Extended Stay
b. Boutique
c. Guest Satisfaction Rating
d. Destination Resort - ANSWER-C. Guest Satisfaction Rating
,2|Page
Benchmarking in the hotel industry takes place at what level?
a. Property level for an individual hotel versus their Competitive Set
b. Corporate level for a hotel company, for example one brand versus others
c. Geographic level for tourism organizations, for example city versus comparable cities
d. All of the above levels - ANSWER-D. All of the above levels
Comp sets are used for many purposes in hotel operations, which of the following is one of
these purposes?
a. Comp sets can be used to aid the sales and marketing departments in determining the
effectiveness of various pricing decisions
b. Comp sets can be used in management contracts for performance requirements
c. Comp sets can have an effect on a general managers compensation
d. All of the above are examples of how comp sets are used - ANSWER-D. All of the above are examples
of how comp sets are used
The four key considerations when creating a Competitive Set are?
a. Participation, Proximity, Policy and Product
b. Participation, Proximity, Pricing and Product
c. Participation, Parking, Policy and Pricing
d. Participation, Perimeter, Pool and Pricing - ANSWER-B. Participation, Proximity, Pricing and Product
All of the following are good reason for a hotel to have an additional competitive set, except
which one?
a. Have a local competitive set based upon geography and another based upon a special
feature or niche, for example: waterpark, boutique, or conference
b. Have different sets for weekday/weekend or group/transient business
c. Have one set that you can easily beat and another which is a realistic target
,3|Page
d. Different entities may not agree, for example, chain versus management company - ANSWER-C. Have
one set that you can easily beat and another which is a realistic target
Which two non-geographic categories are the most important for a hotel GM?
a. Scale and Class
b. Scale and Location
c. Location and Type
d. Class and Type - ANSWER-A. Scale and Class
How many Scale categories are there compared to Class categories?
a. 6 Scale categories and 6 Class categories
b. 6 Scale categories and 7 Class categories
c. 7 Scale categories and 6 Class categories
d. 7 Scale categories and 7 Class categories - ANSWER-C. 7 Scale categories and 6 Class categories
Which one of the following is an accurate statement regarding Scale and Class groups and a
single chain?
a. A Ritz Carlton hotel in the US can be in one Scale group and a Ritz Carlton hotel in Japan
can be in a different Scale group
b. A Ritz Carlson hotel in the US can be in one Class group and a Ritz Carlton hotel in Japan
can be in a different Class group
c. A Ritz Carlton hotel will always be in the same Scale and Class groups in every country
throughout the world
d. Ritz Carlton may choose which Scale and which Class they are in - ANSWER-C. A Ritz Carlton hotel will
always be in the same Scale and Class groups in every country
throughout the world
Which one of the following is an accurate statement regarding Class groups?
, 4|Page
a. The names of the Class group are very different than the names of the Scale groups
b. Class groups are more popular and relevant in North America rather than outside North
America
a. Independent hotels are slotted into Class groups based upon the ADR of the
independent hotel compared to the chain hotels in the same market
c. Once an independent hotel is slotted into a Class group, it will never change - ANSWER-C.
Independent hotels are slotted into Class groups based upon the ADR of the
independent hotel compared to the chain hotels in the same market
When can a competitive set be created?
a. A competitive set may be created once the hotel has opened
b. A competitive set may be created while the hotel is under construction
c. A competitive set may be created on the one year anniversary of a hotel's opening
d. A competitive set may be created three months before a hotel opens - ANSWER-B. A competitive set
may be created while the hotel is under construction
Who creates a competitive set for a chain hotel?
a. Only the General Manager
b. Only the Revenue Manager
c. Only the Sales and Marketing Managers
d. It is a joint effort involving many stakeholders - ANSWER-D. It is a joint effort involving many
stakeholders
What is the average number of hotels in a competitive set?
a. Between 3 and 4
b. Between 4 and 5
c. Between 5 and 6
d. Between 6 and 7 - ANSWER-C. Between 5 and 6
