MO221 EXAM 1 TEST LATEST UPDATED
organization - ANSWER - Teams of individuals who collaborate to achieve a
common goal - Collective entities - A shared sense of purpose
The way people think, feel, and act in and around organisations is known as
organisational behaviour.
Lewin's Formula: ANSWER Individual Behavior (I) and Environment (E)
Determine People's Behavior (B) at Work
Perception basics: ANSWER: Our minds are designed to be efficient; we have a
strong need to predict and comprehend our surroundings; and we create
associations (shortcuts) based on our experiences.
The answer to the fundamental attribution error inclination to attribute a
teammate's misbehavior mostly to the individual rather than the circumstance
*Example*: you call him untrustworthy because he shows up late for a meeting,
but in fact, he lives off campus and was caught in unexpected traffic.
Self-Serving Bias - ANSWER Propensity to blame external causes for our
failures and internal causes for our achievements *Example*: you blame the
test's unfairness on your low performance but credit your excellent study
techniques for an A on an exam.
Confirmation bias - ANSWER "Tendency to search for, interpret, favor and
recall information in a way that confirms one's preexisting beliefs or
hypotheses"
For instance, you think that dogs make better pets than cats. Every time you see
a dog that makes a wonderful pet, you take it as proof that dogs are superior to
cats. Because it contradicts your preconceived notions, you are more likely to
ignore or disregard cats who appear to be wonderful companions.
The Name-Pronunciation Effect: Respondents with more easily pronounced
names are seen more favorably than those with more challenging names.
organization - ANSWER - Teams of individuals who collaborate to achieve a
common goal - Collective entities - A shared sense of purpose
The way people think, feel, and act in and around organisations is known as
organisational behaviour.
Lewin's Formula: ANSWER Individual Behavior (I) and Environment (E)
Determine People's Behavior (B) at Work
Perception basics: ANSWER: Our minds are designed to be efficient; we have a
strong need to predict and comprehend our surroundings; and we create
associations (shortcuts) based on our experiences.
The answer to the fundamental attribution error inclination to attribute a
teammate's misbehavior mostly to the individual rather than the circumstance
*Example*: you call him untrustworthy because he shows up late for a meeting,
but in fact, he lives off campus and was caught in unexpected traffic.
Self-Serving Bias - ANSWER Propensity to blame external causes for our
failures and internal causes for our achievements *Example*: you blame the
test's unfairness on your low performance but credit your excellent study
techniques for an A on an exam.
Confirmation bias - ANSWER "Tendency to search for, interpret, favor and
recall information in a way that confirms one's preexisting beliefs or
hypotheses"
For instance, you think that dogs make better pets than cats. Every time you see
a dog that makes a wonderful pet, you take it as proof that dogs are superior to
cats. Because it contradicts your preconceived notions, you are more likely to
ignore or disregard cats who appear to be wonderful companions.
The Name-Pronunciation Effect: Respondents with more easily pronounced
names are seen more favorably than those with more challenging names.
