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HCB 101 Exam 2025 — Study Guide, Practice Questions &
Healthcare Basic Certification Prep
Prepare for the HCB 101 Exam 2025 with the latest study guide, practice test questions, and
exam tips. Master essential basic patient care, infection control, safety procedures,
communication skills, and clinical fundamentals to pass your Healthcare Basic (HCB)
certification exam and start your career in healthcare confidently.
• HCB 101 exam 2025
• HCB 101 study guide
• Healthcare Basic certification exam
• HCB 101 practice test questions
What is the privacy act of 1974 - ANSWER-established safeguards by regulating the collection,
maintenance, and use of personal information by govt agencies
Which law has an overall goal to provide safeguards for protected health info (PHI) to ensure
privacy is maintained - ANSWER-Health Information Portability and Accountability Act- HIPPA
What 2 federal statues combine to establish the criteria for collecting, maintaining and releasing
med tx records - ANSWER-Privacy Act
Freedom of Information Act (FOIA)
Ways to maintain and protect pt privacy - ANSWER-Private interaction
discrete Clinical post-conferences
,2|Page
cover sheets
authorization
never photocopy
social networking
personal notes
First step when responding to an angry email - ANSWER-never let a customer's negative attitude
influence the way you treat them
What is the primary goal of the pt relations program - ANSWER-help resolve pt complaints/
problems through intervention/ negotiations
What is the role of the pt contact rep - ANSWER-for pt compliments/complaints to get routed
through the chain of command for action and assessment
What are the 4 parts of the communication process - ANSWER-Sender- starts the process
Message- transmits to the receiver
Receiver- gets the message
Feedback- is provided
What are the barriers to effective communication? - ANSWER-Physiological- sensory disfunction
Physical- environment
Psychosocial- inaccurate perception
Feeling/ non-verbal communication
What are the 3 consent requirements for med tx - ANSWER-Informed consent- caregiver
provides pt with all info for pt to make informed decision
, 3|Page
Lawful consent- pt made decision w/ full awareness of the consequences
Implied consent- reasonable inference from conduct of the pt
What is the Health Record (HREC) - ANSWER-file of continuous care given to active duty
members and documents all outpatient care provided during a member's career
What is the Inpatient record (IREC) - ANSWER-documents care provided in an inpatient (acute
care) setting at a MTF of ship
What is the Outpatient record (OREC) - ANSWER-documents ambulatory tx received by non
active duty person
What is the Freedom of Information Act (FOIA) - ANSWER-law that governs the discloser of
documents maintained by gvmt agencies
What are examples of Primary Medical records - ANSWER-Health record
Outpatient record
Inpatient record
What are exp of Secondary Medical records - ANSWER-Convenience records
Temporary records
How are medical records labeled - ANSWER-Chronologically
What is contained on the outside front cover of a med record - ANSWER-Pt name
Alert box
HCB 101 Exam 2025 — Study Guide, Practice Questions &
Healthcare Basic Certification Prep
Prepare for the HCB 101 Exam 2025 with the latest study guide, practice test questions, and
exam tips. Master essential basic patient care, infection control, safety procedures,
communication skills, and clinical fundamentals to pass your Healthcare Basic (HCB)
certification exam and start your career in healthcare confidently.
• HCB 101 exam 2025
• HCB 101 study guide
• Healthcare Basic certification exam
• HCB 101 practice test questions
What is the privacy act of 1974 - ANSWER-established safeguards by regulating the collection,
maintenance, and use of personal information by govt agencies
Which law has an overall goal to provide safeguards for protected health info (PHI) to ensure
privacy is maintained - ANSWER-Health Information Portability and Accountability Act- HIPPA
What 2 federal statues combine to establish the criteria for collecting, maintaining and releasing
med tx records - ANSWER-Privacy Act
Freedom of Information Act (FOIA)
Ways to maintain and protect pt privacy - ANSWER-Private interaction
discrete Clinical post-conferences
,2|Page
cover sheets
authorization
never photocopy
social networking
personal notes
First step when responding to an angry email - ANSWER-never let a customer's negative attitude
influence the way you treat them
What is the primary goal of the pt relations program - ANSWER-help resolve pt complaints/
problems through intervention/ negotiations
What is the role of the pt contact rep - ANSWER-for pt compliments/complaints to get routed
through the chain of command for action and assessment
What are the 4 parts of the communication process - ANSWER-Sender- starts the process
Message- transmits to the receiver
Receiver- gets the message
Feedback- is provided
What are the barriers to effective communication? - ANSWER-Physiological- sensory disfunction
Physical- environment
Psychosocial- inaccurate perception
Feeling/ non-verbal communication
What are the 3 consent requirements for med tx - ANSWER-Informed consent- caregiver
provides pt with all info for pt to make informed decision
, 3|Page
Lawful consent- pt made decision w/ full awareness of the consequences
Implied consent- reasonable inference from conduct of the pt
What is the Health Record (HREC) - ANSWER-file of continuous care given to active duty
members and documents all outpatient care provided during a member's career
What is the Inpatient record (IREC) - ANSWER-documents care provided in an inpatient (acute
care) setting at a MTF of ship
What is the Outpatient record (OREC) - ANSWER-documents ambulatory tx received by non
active duty person
What is the Freedom of Information Act (FOIA) - ANSWER-law that governs the discloser of
documents maintained by gvmt agencies
What are examples of Primary Medical records - ANSWER-Health record
Outpatient record
Inpatient record
What are exp of Secondary Medical records - ANSWER-Convenience records
Temporary records
How are medical records labeled - ANSWER-Chronologically
What is contained on the outside front cover of a med record - ANSWER-Pt name
Alert box
