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MGMT 310 FINAL EXAM (CH 1-17) QUESTIONSBANK | 701 QUESTIONS | WITH COMPLETE SOLUTIONS.

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MGMT 310 FINAL EXAM (CH 1-17) QUESTIONSBANK | 701 QUESTIONS | WITH COMPLETE SOLUTIONS.

Institution
MGMT 310
Course
MGMT 310











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Institution
MGMT 310
Course
MGMT 310

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Uploaded on
November 9, 2025
Number of pages
82
Written in
2025/2026
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MGMT 310 FINAL EXAM (CH 1-17) QUESTIONSBANK |
701 QUESTIONS | WITH COMPLETE SOLUTIONS.




Molly heads a large company that has just experienced a major brain drain. She
immediately increases compensation to new employees and gives each
employee with over 10 years experience an extra 3 days of paid vacation per
year. This is an example of: Answer - reactive HR strategy


Which of the following is LEAST important when determining which HR
strategies will positively impact a firm's performance? Answer - Overall cost
leadership strategy


Salaried employees are also known as ________ employees. Answer - exempt


An evolutionary firm would most likely: Answer - be highly decentralized and
flexible


The primary role of HR is to Answer - support and help managers perform their
jobs


Self-managed work teams are: Answer - groups of peers in a company setting
who take responsibility for a particular area or task.


Which of the following is a characteristic of most intended strategies? Answer -
They mobilize responses from top management

,Firms that display a defender strategy will most likely: Answer - encourage
individual training


If an HR department is reviewing whether to use discipline as a control
mechanism or as a proactive way to encourage appropriate behavior, it is
considering its strategic choices within the HR function of: Answer - employee
rights


The Society for Human Resource Management (SHRM) offers which of the
following? Answer - Professional certification


According to the text, what percentage of new businesses fail in their first year
of operation? Answer - 40%


A critical ethical issue for HR managers related to technology use in work
environments is the: Answer - right to privacy


A firm that encourages an entrepreneurial climate would most likely: Answer -
implement a variable pay compensation system.


As the director of HR, you are in a meeting with your corporate officers
discussing the firm's deliberate use of personnel to gain a competitive edge in
the marketplace. You are most likely discussing: Answer - human resource
strategies


Stacey notes that her firm is risk averse, operates with a flexible, delegating
management style, and is outwardly focused. Stacey's observations describe
which organizational characteristic of a company? Answer - The firm's
management philosophy

,Emergent strategies generally Answer - evolve and change as needs arise


Knott's Construction builds one house every month. Mr. Knotts and Scott
perform all the structural work themselves while they subcontract the
plumbing and electrical work. This subcontracting is an example of Answer -
outsourcing.


Which of the following has aided decentralization in many companies? Answer
- Internet technology


Strategic human resource planning is best defined as the process of Answer -
formulating HR strategies and establishing programs to implement them


Which term refers to the compatibility between HR strategies and other key
aspects of an organization? Answer - Fit


Karl is trying to improve company productivity by focusing on employee
competence. Karl is focusing on the ________ factor of productivity. Answer -
ability


The current trend to downsize most likely results in: Answer - lower salary
expenditures


Which term refers to an organization-wide approach to improving the quality
of all the processes that lead to a final product or service? Answer - Total
Quality Management


Working on his HR strategic plan, Jose is thinking about whether to recommend
specific job descriptions or broad job classes, and detailed or loose work

, planning. Jose is considering the HR strategic choice related to: Answer - work
flows


According to research, the contributions that self-managed work teams offer a
large firm are typically: Answer - very positive


Firms are increasingly introducing family-friendly programs to: Answer - hire
and retain the best workers


HR strategies that fit a company's focus strategy are best described as being:
Answer - between those of a differentiation and a low-cost strategy.


Which of the following is a strategic HR issue related to staffing? Answer -
Empowering supervisors to make hiring decisions


An HR strategy that fits a company's differentiation strategy would most likely:
Answer - emphasize innovation


Candles, Inc. is currently evaluating the ________ the firm gives its employees,
including stock options, benefit packages, and raises based on performance.
Answer - compensation


Organizational culture most likely refers to: Answer - basic beliefs shared by
members of an organization.


Companies spend around ________ billion dollars each year on employee
training programs. Answer - 55


In order to stimulate critical thinking, the strategic HR planning process should
most likely be: Answer - ongoing and flexible.

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