NSG 1050 Exam 2 | Fundamentals of Nursing, Infection Control & Communication
perceptual bias - (ANSWER)human tendencies that interfere with accurately perceiving and interpreting
messages from others
intrapersonal communication - (ANSWER)powerful form of communication that occurs within an
individual
-helps develop self awareness and a positive self-concept that enhances appropriate self-expression
interpersonal communication - (ANSWER)one-on-one interaction between a nurse and another person
that often occurs face to face
-most frequently used in nursing situations
transpersonal communication - (ANSWER)interaction that occurs within a person's spiritual domain
small-group communication - (ANSWER)interaction that occurs when a small number of persons meet
-goal directed
-requires an understanding of group dynamics
public communication - (ANSWER)interaction with an audience
referent - (ANSWER)factor that motivates one person to communicate with another
sender - (ANSWER)person who encodes and delivers the message
reciever - (ANSWER)person who receives and decodes the message
message - (ANSWER)content of communication
channels - (ANSWER)means of conveying and receiving messages through visual, auditory, and tactile
senses
, NSG 1050 Exam 2 | Fundamentals of Nursing, Infection Control & Communication
feedback - (ANSWER)the message the receiver returns
interpersonal variables - (ANSWER)factors within both the sender and receiver that influence
communication
environment - (ANSWER)setting for sender-receiver interaction
verbal communication - (ANSWER)uses spoken or written words
nonverbal communication - (ANSWER)includes the five senses and everything that does not involve the
spoken or written word
symbolic communication - (ANSWER)the verbal and nonverbal symbolism used by others to convey
meanning
metacommunication - (ANSWER)broad term that refers to all factors that influence communication
autonomy - (ANSWER)being self-directed and independent in accomplishing goals and advocating for
others
assertiveness - (ANSWER)allows you to express feelings and ideas without judging or hurting others
therapeutic communication - (ANSWER)specific responses that encourage the expression of feelings and
ideas that convey acceptance and respect
active listening - (ANSWER)being attentive to what a patient is saying both verbally and nonverbally
empathy - (ANSWER)ability to understand and accept another person's reality, accurately perceive
feelings, and communicate this understanding to the other
perceptual bias - (ANSWER)human tendencies that interfere with accurately perceiving and interpreting
messages from others
intrapersonal communication - (ANSWER)powerful form of communication that occurs within an
individual
-helps develop self awareness and a positive self-concept that enhances appropriate self-expression
interpersonal communication - (ANSWER)one-on-one interaction between a nurse and another person
that often occurs face to face
-most frequently used in nursing situations
transpersonal communication - (ANSWER)interaction that occurs within a person's spiritual domain
small-group communication - (ANSWER)interaction that occurs when a small number of persons meet
-goal directed
-requires an understanding of group dynamics
public communication - (ANSWER)interaction with an audience
referent - (ANSWER)factor that motivates one person to communicate with another
sender - (ANSWER)person who encodes and delivers the message
reciever - (ANSWER)person who receives and decodes the message
message - (ANSWER)content of communication
channels - (ANSWER)means of conveying and receiving messages through visual, auditory, and tactile
senses
, NSG 1050 Exam 2 | Fundamentals of Nursing, Infection Control & Communication
feedback - (ANSWER)the message the receiver returns
interpersonal variables - (ANSWER)factors within both the sender and receiver that influence
communication
environment - (ANSWER)setting for sender-receiver interaction
verbal communication - (ANSWER)uses spoken or written words
nonverbal communication - (ANSWER)includes the five senses and everything that does not involve the
spoken or written word
symbolic communication - (ANSWER)the verbal and nonverbal symbolism used by others to convey
meanning
metacommunication - (ANSWER)broad term that refers to all factors that influence communication
autonomy - (ANSWER)being self-directed and independent in accomplishing goals and advocating for
others
assertiveness - (ANSWER)allows you to express feelings and ideas without judging or hurting others
therapeutic communication - (ANSWER)specific responses that encourage the expression of feelings and
ideas that convey acceptance and respect
active listening - (ANSWER)being attentive to what a patient is saying both verbally and nonverbally
empathy - (ANSWER)ability to understand and accept another person's reality, accurately perceive
feelings, and communicate this understanding to the other
