UPDATE
#1. During the inspection process, restorers shall make a reasonable effort
to
a. Complete all paperwork before entering
b. Take photos only of visible damage
c. identify and address potential safety hazards
d. Leave hazardous materials undisturbed without documentation
->>> CORRECT ANSWER c. identify and address potential safety hazards
RATIONALE Safety is the first priority per ANSI/IICRC S500 to prevent injury
and liability.
#2. A significant amount of water absorption and evaporation load where
wet porous materials represent ~5% to ~40% of combined ceiling, walls,
and flooring surface areas and where low evaporation materials and
assemblies are minimally wet is
a. Class 1
b. class 2
c. Class 3
d. Class 4
->>> CORRECT ANSWER b. class 2
RATIONALE IICRC S500 classification based on affected surface area and
material permeability.
#3. Multiple extraction of salvageable materials, especially porous material
(e.g. Carpet , cushion) often are required to:
a. Increase humidity levels
b. Prevent mold growth
c. decrease drying time
d. Reduce equipment costs
->>> CORRECT ANSWER c. decrease drying time
RATIONALE Removes free water, reducing evaporation load and drying
duration.
#4. To enhance drying, restorers should manage both ambient temperature
and
, a. Airflow velocity only
b. Equipment noise levels
c. surface temperatures of affected materials
d. Outdoor humidity ratio
->>> CORRECT ANSWER c. surface temperatures of affected materials
RATIONALE Warmer surfaces increase vapor pressure, accelerating
evaporation.
#5. Water damage restoration services should not begin until after the:
a. Insurance adjuster arrives
b. Homeowner signs a waiver
c. restorer has entered into an adequately written contract.
d. All furniture is removed
->>> CORRECT ANSWER c. restorer has entered into an adequately written
contract.
RATIONALE Protects all parties legally and defines scope of work.
#6. Two tools that should be used to properly disengage most stretched-in
carpet
a. Power stretcher and carpet knife
b. Knee kicker and carpet awl
c. Pliers and hammer
d. Heat gun and scraper
->>> CORRECT ANSWER b. Knee kicker and carpet awl
RATIONALE Standard tools for safe, non-damaging carpet removal.
#7. When inspecting a water damage structure, restorers should inspect:
a. Only visibly wet areas
b. The attic and crawlspace only
c. all potentially affected areas.
d. Exterior walls only
->>> CORRECT ANSWER c. all potentially affected areas.
RATIONALE Water migrates; thorough inspection prevents secondary
damage.
#8. Buckled or damaged particle board should
a. Be dried in place
b. Be coated with sealant