FIPP 3 FINAL EXAM MULTIPLE CHOICE QUESTIONS
AND ANSWERS
Principles of communication - Answer -R: roll with resistance
E: express empathy
A: avoid argumentation
D: develop discrepancy
S: support self-efficacy
Five tips for improving communication in the pharmacy - Answer -1. adjust your assumptions
2. adjust your location
3. adjust your tone
4. adjust your vocabulary
5. adjust your methods
Systematic approach step 1 - Answer -Secure demographics of requestor
systematic approach step 2 - Answer -obtain background information
systematic approach step 3 - Answer -determine and categorize ultimate question
systematic approach step 4 - Answer -develop strategy and conduct search
systematic approach step 5 - Answer -perform evaluation, analysis, and synthesis
systematic approach step 6 - Answer -formulate and provide response
systematic approach step 7 - Answer -conduct follow-up and documentation
evidence-based practice - Answer -clinical decision making that integrates the best available
research with clinical expertise and patient characteristics and preferences
evidence-based medicine venn diagram - Answer –
Why use evidence based practice? - Answer -to improve patient care, to avoid legal pitfalls,
and to enhance skills for lifelong learning and staying current in your field
AND ANSWERS
Principles of communication - Answer -R: roll with resistance
E: express empathy
A: avoid argumentation
D: develop discrepancy
S: support self-efficacy
Five tips for improving communication in the pharmacy - Answer -1. adjust your assumptions
2. adjust your location
3. adjust your tone
4. adjust your vocabulary
5. adjust your methods
Systematic approach step 1 - Answer -Secure demographics of requestor
systematic approach step 2 - Answer -obtain background information
systematic approach step 3 - Answer -determine and categorize ultimate question
systematic approach step 4 - Answer -develop strategy and conduct search
systematic approach step 5 - Answer -perform evaluation, analysis, and synthesis
systematic approach step 6 - Answer -formulate and provide response
systematic approach step 7 - Answer -conduct follow-up and documentation
evidence-based practice - Answer -clinical decision making that integrates the best available
research with clinical expertise and patient characteristics and preferences
evidence-based medicine venn diagram - Answer –
Why use evidence based practice? - Answer -to improve patient care, to avoid legal pitfalls,
and to enhance skills for lifelong learning and staying current in your field
