CORRECT ANSWERS
Which of the following is a fever that comes and goes or, fluctuates and returns into the average
range? - ANS ✔✔Intermittent
A patient's general medical history is obtained preferably: - ANS ✔✔Before admission to the
hospital
Which of the following is considered inappropriate communication with a patient? - ANS
✔✔Touching and holding the hands of the patient intimately
Which of the following thermometers is considered the most accurate indicator of body
temperature? - ANS ✔✔Rectal
Which of the following is not considered a vital sign? - ANS ✔✔Weight
Which route is involved in administering a drug by placing it under the patient's tongue and
leaving it there until it is dissolved? - ANS ✔✔Sublingual route
The average normal heart rate is: - ANS ✔✔72 beats per minute
If the provider of medical services wishes to discontinue care to a noncompliant patient, which
U.S. postal classification should be used to notify the patient? - ANS ✔✔Certified, with return
receipt
, The term describing the process of sharing data by linking 2 or more computers is: - ANS
✔✔networking
When a hard copy of a computer file is needed, you must perform which 1 of following actions?
- ANS ✔✔Print the information.
After a 1-year absence, a patient returns to your office for a physical examination. The medical
assistant should re-verify the patient's: - ANS ✔✔1. insurance carrier
2. home address
3. home telephone number
4. place of employment
What is the best reason for the clinical medical assistant to check examination room supplies
throughout the day? - ANS ✔✔minimizing any interruption in patient flow
You must personally escort which type of patient to the examination room? - ANS ✔✔regular
patients
older patients
established
inexperienced
When scheduling an appointment for a new patient, which of the following is the most
important information to consider? - ANS ✔✔chief complaint
How should you schedule appointments for the patient who habitually arrives up to an hour
late for scheduled appointed times? - ANS ✔✔at the end of the day
The medical assistant should do which of the following when a patient does not show up for an
appointment? - ANS ✔✔document the failed appointment in the patient's chart