Business Management Exam quizzes
and answers graded A+
The CEO is meeting with his top managers to determine how best to compete successfully in the
company's market. This group is developing the company's - ANS✅✅strategy
Managers perform an external analysis so that they know about - ANS✅✅what the competition is
doing
When an organization is analyzing its labor supply, it is studying its - ANS✅✅external environment
Casey realizes that she has a personal characteristic that suggests she is not comfortable interacting
with strangers. She interprets this as a(n) ________ if she is to get a job as a salesperson. -
ANS✅✅weakness
The major value-creating capabilities of the organization are known as its ________. - ANS✅✅core
competencies
After the SWOT analysis is complete, managers are ready to ________. - ANS✅✅formulate
strategies
The final step in the strategic management process allows an organization to understand the
________. - ANS✅✅effectiveness of the strategies used
What are the three main types of corporate strategies? - ANS✅✅growth, stability, and renewal
In the BCG matrix, a ________ enjoys a high anticipated growth rate and a high market share. -
ANS✅✅star
A ________ describes how a business will compete in its primary market. - ANS✅✅competitive
strategy
Organizational design is a process that involves decisions about ________. - ANS✅✅chain of
command and span of control
, The process of dividing work activities into separate job tasks is known as ________. -
ANS✅✅work specialization
The process of grouping jobs together is known as ________. - ANS✅✅departmentalization
Marcus was asked to represent the cardiac unit as part of a Total Quality Management (TQM)
initiative that is aimed at improving the overall quality of care at his hospital. Other departments,
such as orthopedics, neurology, oncology, and pediatrics also have representatives on this team.
This TQM team is an example of ________. - ANS✅✅a cross-functional team
The line of authority that extends from upper organizational levels to lower levels, clarifying who
reports to whom, is known as the ________. - ANS✅✅chain of command
The ________ determines the number of levels and managers in an organization. - ANS✅✅span of
control
A company with low departmentalization, wide spans of control, centralized authority, and little
formalization possesses a ________ structure. - ANS✅✅simple
In a university setting, it is common for a professor to report to an academic supervisor in his/her
area of educational expertise and to a supervisor overseeing a particular degree such as
baccalaureate or master's. This illustrates the ________ structure. - ANS✅✅matrix
At the Saturn plant in Smyrna, Tennessee, groups of employees decided how their work would be
done, by whom, and with what resources. These groups were given authority to decide who became
members and to release any member who did not meet performance standards. Saturn had
instituted a(n) ________ structure. - ANS✅✅team
The ________ is an organizational structure made up of separate business units with each unit
having limited autonomy. - ANS✅✅divisional structure
Which one of the following stages in group development involves defining the group's structure and
leadership? - ANS✅✅forming
and answers graded A+
The CEO is meeting with his top managers to determine how best to compete successfully in the
company's market. This group is developing the company's - ANS✅✅strategy
Managers perform an external analysis so that they know about - ANS✅✅what the competition is
doing
When an organization is analyzing its labor supply, it is studying its - ANS✅✅external environment
Casey realizes that she has a personal characteristic that suggests she is not comfortable interacting
with strangers. She interprets this as a(n) ________ if she is to get a job as a salesperson. -
ANS✅✅weakness
The major value-creating capabilities of the organization are known as its ________. - ANS✅✅core
competencies
After the SWOT analysis is complete, managers are ready to ________. - ANS✅✅formulate
strategies
The final step in the strategic management process allows an organization to understand the
________. - ANS✅✅effectiveness of the strategies used
What are the three main types of corporate strategies? - ANS✅✅growth, stability, and renewal
In the BCG matrix, a ________ enjoys a high anticipated growth rate and a high market share. -
ANS✅✅star
A ________ describes how a business will compete in its primary market. - ANS✅✅competitive
strategy
Organizational design is a process that involves decisions about ________. - ANS✅✅chain of
command and span of control
, The process of dividing work activities into separate job tasks is known as ________. -
ANS✅✅work specialization
The process of grouping jobs together is known as ________. - ANS✅✅departmentalization
Marcus was asked to represent the cardiac unit as part of a Total Quality Management (TQM)
initiative that is aimed at improving the overall quality of care at his hospital. Other departments,
such as orthopedics, neurology, oncology, and pediatrics also have representatives on this team.
This TQM team is an example of ________. - ANS✅✅a cross-functional team
The line of authority that extends from upper organizational levels to lower levels, clarifying who
reports to whom, is known as the ________. - ANS✅✅chain of command
The ________ determines the number of levels and managers in an organization. - ANS✅✅span of
control
A company with low departmentalization, wide spans of control, centralized authority, and little
formalization possesses a ________ structure. - ANS✅✅simple
In a university setting, it is common for a professor to report to an academic supervisor in his/her
area of educational expertise and to a supervisor overseeing a particular degree such as
baccalaureate or master's. This illustrates the ________ structure. - ANS✅✅matrix
At the Saturn plant in Smyrna, Tennessee, groups of employees decided how their work would be
done, by whom, and with what resources. These groups were given authority to decide who became
members and to release any member who did not meet performance standards. Saturn had
instituted a(n) ________ structure. - ANS✅✅team
The ________ is an organizational structure made up of separate business units with each unit
having limited autonomy. - ANS✅✅divisional structure
Which one of the following stages in group development involves defining the group's structure and
leadership? - ANS✅✅forming
