Business Management Exam
questions and answers graded A+
While good management is basic to starting and growing a business, once some measure of success
has been achieved, good management becomes less important. - ANS✅✅True
>>False
Companies that plan have larger profits and faster growth than companies that don't. -
ANS✅✅>>True
False
First-line managers are responsible for setting objectives consistent with organizational goals and
planning and implementing subunit strategies for achieving these objectives. - ANS✅✅True
>>False
There are four decisional roles. They are entrepreneur, disturbance handler, resource allocator, and
spokesperson. - ANS✅✅True
>>False
Management ideas and practices have actually been used from the earliest times of recorded
history. - ANS✅✅>>True
False
Top managers are responsible for creating a context for change in the organization. -
ANS✅✅>>True
False
According to the principles of scientific management, work and responsibility for the work should be
divided equally between workers and management. - ANS✅✅>>True
False
According to Weber's bureaucratic management, people should lead by virtue of their rational-legal
authority. - ANS✅✅>>True
,False
One of the most commonly used operations management tools is cognitive mapping to better
understand the psychology of the workers. - ANS✅✅True
>>False
The contingency approach to management holds that there is not one best way to manage an
organization. - ANS✅✅>>True
False
____ is defined as getting work done through others. - ANS✅✅>>Management
Planning
Organizing
Strategizing
Controlling
____ is the accomplishment of tasks that help fulfill organizational objectives. -
ANS✅✅Benchmarking
Optimizing
Satisficing
Efficiency
>>Effectiveness
A manager engaged in the management function of ____ is monitoring progress toward goal
achievement and taking corrective action when needed. - ANS✅✅planning
organizing
leading
>>controlling
motivating
Which of the following typically is NOT performed by top managers? - ANS✅✅>>setting objectives
consistent with organizational goals or planning and implementing subunit strategies for achieving
these objectives
,-developing in employees the attitudes of commitment to and ownership of the company's
performance
-creating a positive organizational culture through language and action
-monitoring the business environment
-creating a context for change
____ are responsible for creating a positive organizational culture through language and action -
ANS✅✅>>Top managers
Middle managers
Team leaders
Supervisors
Group facilitators
Which of the following statements about division of labor is true? - ANS✅✅>>Division of labor is
an element of bureaucratic management.
-By using division of labor, managers can assign the best qualified people to perform tasks.
-Division of labor is designed to improve both effectiveness and efficiency.
-In division of labor authority is clearly defined.
-All of the above statements about division of labor are true.
____ is best known for developing the five functions of managers and the fourteen principles of
management. - ANS✅✅>>Henri Fayol
Max Weber
Frank Gilbreth
Elton Mayo
Mary Parker Follett
____ was the management theorist who said, "As conflict is here in this world, as we cannot avoid it,
we should, I think, use it to work for us. Instead of condemning it, we should set it to work for us." -
ANS✅✅Frederick Taylor
Henri Fayol
Lillian Gilbreth
Henry Gantt
, >>Mary Parker Follett
Chester Barnard defined a(n) ____ as "a system of consciously coordinated activities or forces of two
or more persons." - ANS✅✅bureaucracy
department
work unit
>>organization
administration
Successful organizational cultures seem to be based solely upon consistency (i.e., "strength" of the
organizational culture). - ANS✅✅True
>>False
A primary source of organizational culture is the company founder. - ANS✅✅>>True
False
According to Henri Fayol's fourteen principles of management, ____ requires that each employee
should report to and receive orders from just one boss. - ANS✅✅unity of direction
centralization
vertical authority
span of management
>>unity of command
The specific segment of an organization's external environment is unique to its region of the country.
- ANS✅✅True
>>False
Resource scarcity is the degree to which an organization's external environment has an abundance
or lack of critical organizational resources. - ANS✅✅>>True
False
External environments are the forces and events outside a company that have the potential to
influence or affect it. - ANS✅✅>>True
questions and answers graded A+
While good management is basic to starting and growing a business, once some measure of success
has been achieved, good management becomes less important. - ANS✅✅True
>>False
Companies that plan have larger profits and faster growth than companies that don't. -
ANS✅✅>>True
False
First-line managers are responsible for setting objectives consistent with organizational goals and
planning and implementing subunit strategies for achieving these objectives. - ANS✅✅True
>>False
There are four decisional roles. They are entrepreneur, disturbance handler, resource allocator, and
spokesperson. - ANS✅✅True
>>False
Management ideas and practices have actually been used from the earliest times of recorded
history. - ANS✅✅>>True
False
Top managers are responsible for creating a context for change in the organization. -
ANS✅✅>>True
False
According to the principles of scientific management, work and responsibility for the work should be
divided equally between workers and management. - ANS✅✅>>True
False
According to Weber's bureaucratic management, people should lead by virtue of their rational-legal
authority. - ANS✅✅>>True
,False
One of the most commonly used operations management tools is cognitive mapping to better
understand the psychology of the workers. - ANS✅✅True
>>False
The contingency approach to management holds that there is not one best way to manage an
organization. - ANS✅✅>>True
False
____ is defined as getting work done through others. - ANS✅✅>>Management
Planning
Organizing
Strategizing
Controlling
____ is the accomplishment of tasks that help fulfill organizational objectives. -
ANS✅✅Benchmarking
Optimizing
Satisficing
Efficiency
>>Effectiveness
A manager engaged in the management function of ____ is monitoring progress toward goal
achievement and taking corrective action when needed. - ANS✅✅planning
organizing
leading
>>controlling
motivating
Which of the following typically is NOT performed by top managers? - ANS✅✅>>setting objectives
consistent with organizational goals or planning and implementing subunit strategies for achieving
these objectives
,-developing in employees the attitudes of commitment to and ownership of the company's
performance
-creating a positive organizational culture through language and action
-monitoring the business environment
-creating a context for change
____ are responsible for creating a positive organizational culture through language and action -
ANS✅✅>>Top managers
Middle managers
Team leaders
Supervisors
Group facilitators
Which of the following statements about division of labor is true? - ANS✅✅>>Division of labor is
an element of bureaucratic management.
-By using division of labor, managers can assign the best qualified people to perform tasks.
-Division of labor is designed to improve both effectiveness and efficiency.
-In division of labor authority is clearly defined.
-All of the above statements about division of labor are true.
____ is best known for developing the five functions of managers and the fourteen principles of
management. - ANS✅✅>>Henri Fayol
Max Weber
Frank Gilbreth
Elton Mayo
Mary Parker Follett
____ was the management theorist who said, "As conflict is here in this world, as we cannot avoid it,
we should, I think, use it to work for us. Instead of condemning it, we should set it to work for us." -
ANS✅✅Frederick Taylor
Henri Fayol
Lillian Gilbreth
Henry Gantt
, >>Mary Parker Follett
Chester Barnard defined a(n) ____ as "a system of consciously coordinated activities or forces of two
or more persons." - ANS✅✅bureaucracy
department
work unit
>>organization
administration
Successful organizational cultures seem to be based solely upon consistency (i.e., "strength" of the
organizational culture). - ANS✅✅True
>>False
A primary source of organizational culture is the company founder. - ANS✅✅>>True
False
According to Henri Fayol's fourteen principles of management, ____ requires that each employee
should report to and receive orders from just one boss. - ANS✅✅unity of direction
centralization
vertical authority
span of management
>>unity of command
The specific segment of an organization's external environment is unique to its region of the country.
- ANS✅✅True
>>False
Resource scarcity is the degree to which an organization's external environment has an abundance
or lack of critical organizational resources. - ANS✅✅>>True
False
External environments are the forces and events outside a company that have the potential to
influence or affect it. - ANS✅✅>>True
