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MANA 4330 EXAM 2 REVIEW QUESTIONS AND CORRECT DETAILED ANSWERS (VERIFIED ANSWERS) ALREADY GRADED A+

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MANA 4330 EXAM 2 REVIEW QUESTIONS AND CORRECT DETAILED ANSWERS (VERIFIED ANSWERS) ALREADY GRADED A+

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MANA 4330 EXAM 2 REVIEW QUESTIONS AND CORRECT
DETAILED ANSWERS (VERIFIED ANSWERS) ALREADY
GRADED A+
What is the ultimate goal of training? Ans✓✓✓To make the
organization better


KSA's Ans✓✓✓Knowledge, Skills, Abilities


Goals of Training Ans✓✓✓- To teach new KSA's
- To help ensure that KSA's improve performance
- To help ensure that employees utilize what they have learned
- To improve organizational performance in a cost effective manner
- To make the organization better


What is the heart of training? Ans✓✓✓Learning


How do we help people learn? Ans✓✓✓- Is the student trainable?
- Have I arranged the learning content in an effective way?
- What have I done to energize and maintain the students' motivation to
learn?
- Have I tried to make sure that the changes in the student are permanent
and that the student will apply what he/she learned?

, Is everyone equally trainable? Ans✓✓✓No, not everyone is equally
trainable. Everyone has different strengths and weaknesses.


Important points about trainability: Ans✓✓✓- Not all people can learn
all things; especially not in a cost-effective amount of time
- Trainees for any given program should be carefully selected


How do you maintain motivation? Ans✓✓✓Application of
reinforcement


Nothing is more reinforcing than success Ans✓✓✓Early training
success builds motivation


Thorndike's Law of Effect Ans✓✓✓Each time that a person is rewarded
for engaging behavior the likelihood that he/she will exhibit that same
behavior in the future has increased


Big Bang Theory Clip - Thorndike's Law of Effect Ans✓✓✓Sheldon
uses positive reinforcement to train Penny


What did Sheldon use as positive reinforcement? Ans✓✓✓Chocolate
was given when Penny exhibited desired behavior


What is an example of punishment used in the clip? Ans✓✓✓Sheldon
squirting water in Leonard's face using a spray bottle

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