QUALITY MANAGEMENT AND PERFORMANCE IMPROVEMENT CH 5 QUESTIONS WITH CORRECT ANSWERS RATED A+ SURE PASS !!

QUALITY MANAGEMENT AND
PERFORMANCE IMPROVEMENT CH 5
questions with correct answers rated
a+ sure pass !!
Adversekevent-k-
kCORRECTkANSWERSThekresultkofkmedicalkinterventionkinkwhichkthekoutcomekwaskunforeseenkand


kunexpected.




Benchmarkingk-k-
kCORRECTkANSWERSPerformancekcomparisonskofkonekorganizationkwithkthatkofkaksimilarkorganiza


tionkinkthatkarea.



Compliancyk-k-
kCORRECTkANSWERSProcesskofkmeetingkakprescribeksetkofkstandardskorkregulationsktokmaintainkac


tivekaccreditation,klicensure,korkcertificationkstatus.



Accreditationk-k-kCORRECTkANSWERSThekactkofkgrantingkapprovalktokakhealthcarekorganization



Licensurek-k-
kCORRECTkANSWERSThekactkofkgrantingkakhealthcarekorganizationkorkankindividualkhealthcarekprac


titionerkpermissionktokprovidekserviceskofkakdefinedkscopekinkaklimitedkgeographicalkarea.



Certificationk-k-
kCORRECTkANSWERSApprovalkofkakhealthcarekorganizationktokprovidekservicesktokakspecifickgroupk


ofkbeneficiaries



Errorsk-k-
kCORRECTkANSWERSAndkunintentionalkactkeitherkofkomissionkorkcommission,korkankactkthatkdoesk


notkachievekiskitkintendedkoutcome.

,Indicatork-k-
kCORRECTkANSWERSAkqualifiablekmeasurementkorkstandardktokdistinguishkacceptablekfromkunacc


eptablekperformances.



Performancekmeasureskthatkenablekhealthcarekorganizationsktokmonitorkakprocessktokdeterminek
wherekthekorganizationkiskmeetingkprocesskrequirements.



Maykbekestablishedkandkimplementedkinternally,kexternallykorkgenerically.



Performancekimprovement-k-
kCORRECTkANSWERSSetkofkactivitieskdesignedktokincreasekthekexistingklevelkofkeffectivenesskorkeffi


ciencykofkexistingkperformance.



Qualityk-k-kCORRECTkANSWERSDegreekofkexcellence;ksuperiorkinkkind



Qualitykassurancek-k-
kCORRECTkANSWERSGroupkofkactivitieskdesignedktokmeasurekthekqualitykofkservices,kproducts,kork


processeskwithkthekintentionktokmaintainkakdesiredkstandard.



Qualitykassessmentk-k-
kCORRECTkANSWERSProcesskofkmeasuringkandkevaluatingkservicekactivitiesktokdeterminekthekcurre


ntklevelkofkquality.k

Example:kReviewkofkpatientkrecordktokdeterminekwhetherkankitemkofkrequiredkdocumentationkiskp
resentkorkabsent



Qualitykcontrolk-k-
kCORRECTkANSWERSAkgroupkofkactivitieskdesignedktokdetectkandkrecognizekpositivekandknegativekv


arianceskwithkthekexistingkperformancekandktokensurekpredictablekoutcomes.

, Qualitykimprovementk-k-
kCORRECTkANSWERSMethodskorkactivitieskdesignatedkforkthekpurposekofkincreasingkthekqualitykofk


akservicekorkproduct.kNewerktermkthatkinvolveskbothkprospectivekandkretrospectivekreviews.



Qualitykmanagementk-k-
kCORRECTkANSWERSThekprocesskofkcoordinatingkallkqualitykactivitieskasknecessaryktowardskthekacc


omplishmentskofkdesirablekperformancekoutcomes.



Sentinelkevent-k-
kCORRECTkANSWERSAnkunexpectedkoccurrencekinvolvingkdeathkorkseriouskphysicalkorkpsychologic


alkinjuryktokakpatient.



Rootkcausekanalysis-k-
kCORRECTkANSWERSProcesskforkidentifyingkthekbasickorkcausativekfactorskthatkunderlineskvariation


skinkakperformance.



Safetyk-k-
kCORRECTkANSWERSAllkhealthcarekfacilitieskarekrequiredktokreportkallksuspectedkandkidentifiedkpat


ientksafetykoccurrenceskrelatedktokcarekorklackkofkcare,kthatkresulted,korkcouldkhavekresulted,ktokakp
atient.



Totalkqualitykmanagementk-k-
kCORRECTkANSWERSAkmentalitykorkphilosophykbasedkuponkakcontinuouskqualitykimprovementkan


dkthekcompletekprocesskofkprovidingkcare



Paykforkperformancek(P4P)k-k-
kCORRECTkANSWERSFinanciallykrewardkproviderskforkachievingkakspecifickqualitykgoalskorkpatientks


afetykgoals.