HUC Mock Certification Final Exam Review (Latest
2026/ 2027 Update) Questions & Answers | 100%
Verified | Grade A |Complete Solutions
1. A patient is admitted to the ICU in critical condition. A
group of concerned family members is standing in the hall.
The noise level is getting very loud, and it is disturbing to
other patients. The best action for the HUC to take would
be to: - ANSWER show family members to the waiting
area and advise them that the nurse will be notified of their
presence.
2. The wife of an elderly patient angrily complains to the
HUC that her husband has been lying in a wet bed for 2
hours. Which of the following responses would be
appropriate? - ANSWER "I can see that you are angry. I
will tell his nurse that he needs attention immediately."
3. The code or crash cart is stocked by the: - ANSWER CSD
and pharmacy departments.
,4. The HUC has been informed that a patient s telephone is
not functioning properly. The department that the HUC
would notify of the problem would be the: - ANSWER
Information Technology (IT) Department.
5. When the electronic medical record (EMR) is implemented
and a nurse requests that a telemetry strip be saved for a
patient, the HUC would: - ANSWER scan the strip into the
patient s EMR.
6. When the EMR is implemented, documents faxed from an
outside facility would be: - ANSWER scanned into the
patient s EMR.
7. The HUC notes that there are four labeled chart forms in a
discharged patient s chart that have no documentation on
them. The correct action for the HUC to take would be to: -
ANSWER shred the forms
8. The HUC has been asked to thin a patient s chart. The
thinned-out records would be: - ANSWER placed in an
envelope, labeled with the patient s ID label, and kept on
the nursing unit until the patient is discharged or moved.
,9. The abbreviation CPOE stands for: - ANSWER computer
physician order entry.
10. Patient confidentiality laws, including a patient s right
to not have his or her name listed in the hospital directory,
are specified in the: - ANSWER Health Insurance
Portability and Accountability Act (HIPAA).
11. Joan, an HUC with more than 20 years of experience,
is hired for day shift at a busy orthopedic unit. Joan has
good organizational skills and immediately notices that the
nurses station is set up in a way that makes the HUC s job
difficult. Joan should: - ANSWER discuss the changes with
the nurse manager.
12. Which of the following would be important for the
HUC to note on the patient census worksheet kept near the
telephone? - ANSWER A patient is on a temporary pass.
13. A nurse on another unit has called three times
regarding the transfer of a patient from the intensive care
unit (ICU) to a floor nursing unit. The nurse who will be
caring for the patient to be transferred states that he is too
, busy to receive another patient now. The nurse from ICU
becomes abusive to the HUC, stating that she is just as busy
and needs to bring the patient now. The best option for the
HUC would be to: - ANSWER ask the nurse to hold while
a definite time is requested as to when the patient can be
sent.
14. Dave, the HUC, observes a co-worker who is copying
the medical record of a patient whom the co-worker knows
personally, without a doctors order to do so. The
appropriate action for Dave to take would be to: -
ANSWER notify the nurse manager.
15. Which of the following departments would intervene
if a patient had concerns regarding whether his insurance
would pay for his hospital stay? - ANSWER Case
management
16. The go-to person when the unit elevators, pneumatic
tube system, patient call lights, or televisions are not
functioning or there is a problem with plumbing or
temperature is the: - ANSWER HUC.
2026/ 2027 Update) Questions & Answers | 100%
Verified | Grade A |Complete Solutions
1. A patient is admitted to the ICU in critical condition. A
group of concerned family members is standing in the hall.
The noise level is getting very loud, and it is disturbing to
other patients. The best action for the HUC to take would
be to: - ANSWER show family members to the waiting
area and advise them that the nurse will be notified of their
presence.
2. The wife of an elderly patient angrily complains to the
HUC that her husband has been lying in a wet bed for 2
hours. Which of the following responses would be
appropriate? - ANSWER "I can see that you are angry. I
will tell his nurse that he needs attention immediately."
3. The code or crash cart is stocked by the: - ANSWER CSD
and pharmacy departments.
,4. The HUC has been informed that a patient s telephone is
not functioning properly. The department that the HUC
would notify of the problem would be the: - ANSWER
Information Technology (IT) Department.
5. When the electronic medical record (EMR) is implemented
and a nurse requests that a telemetry strip be saved for a
patient, the HUC would: - ANSWER scan the strip into the
patient s EMR.
6. When the EMR is implemented, documents faxed from an
outside facility would be: - ANSWER scanned into the
patient s EMR.
7. The HUC notes that there are four labeled chart forms in a
discharged patient s chart that have no documentation on
them. The correct action for the HUC to take would be to: -
ANSWER shred the forms
8. The HUC has been asked to thin a patient s chart. The
thinned-out records would be: - ANSWER placed in an
envelope, labeled with the patient s ID label, and kept on
the nursing unit until the patient is discharged or moved.
,9. The abbreviation CPOE stands for: - ANSWER computer
physician order entry.
10. Patient confidentiality laws, including a patient s right
to not have his or her name listed in the hospital directory,
are specified in the: - ANSWER Health Insurance
Portability and Accountability Act (HIPAA).
11. Joan, an HUC with more than 20 years of experience,
is hired for day shift at a busy orthopedic unit. Joan has
good organizational skills and immediately notices that the
nurses station is set up in a way that makes the HUC s job
difficult. Joan should: - ANSWER discuss the changes with
the nurse manager.
12. Which of the following would be important for the
HUC to note on the patient census worksheet kept near the
telephone? - ANSWER A patient is on a temporary pass.
13. A nurse on another unit has called three times
regarding the transfer of a patient from the intensive care
unit (ICU) to a floor nursing unit. The nurse who will be
caring for the patient to be transferred states that he is too
, busy to receive another patient now. The nurse from ICU
becomes abusive to the HUC, stating that she is just as busy
and needs to bring the patient now. The best option for the
HUC would be to: - ANSWER ask the nurse to hold while
a definite time is requested as to when the patient can be
sent.
14. Dave, the HUC, observes a co-worker who is copying
the medical record of a patient whom the co-worker knows
personally, without a doctors order to do so. The
appropriate action for Dave to take would be to: -
ANSWER notify the nurse manager.
15. Which of the following departments would intervene
if a patient had concerns regarding whether his insurance
would pay for his hospital stay? - ANSWER Case
management
16. The go-to person when the unit elevators, pneumatic
tube system, patient call lights, or televisions are not
functioning or there is a problem with plumbing or
temperature is the: - ANSWER HUC.
