NUFT 204 EXAM 1 QUESTIONS WITH COMPLETE
SOLUTIONS
"A" in ISBAR Correct Answer Assessment
"A" in SOAP format Correct Answer Assessment
"B" in ISBAR Correct Answer Background
"E" in PIE Charting Correct Answer Evaluation
"E" in SOAPIER format Correct Answer Evaluation
"I" in ISBAR Correct Answer Identity/Introduction
"I" in PIE Charting Correct Answer Intervention
"I" in SOAPIER format Correct Answer Intervention
"O" in SOAP format Correct Answer Objective Data
"P" in PIE Charting Correct Answer Problem
"P" in SOAP format Correct Answer Plan
"R" in ISBAR Correct Answer Recommendation
"R" in SOAPIER format Correct Answer Response
"S" in ISBAR Correct Answer Situation
,"S" in SOAP format Correct Answer Subjective Data
4 Communication Zones (Literal Distances) Correct Answer
Intimate Zone
Personal Zone
Social Zone
Public Zone
4 Phases of the Helping Relationship Correct Answer -
Preparatory Phase
-Orientation Phase [Introductory Phase]
-Working Phase [Maintenance Phase]
-Termination Phase [Concluding Phase]
Aggressive Behavior Correct Answer standing up for one's
rights in a negative manner that violates the rights of others
Assertive Behavior/Assertiveness Correct Answer the ability to
stand up for oneself and others using open, honest, and direct
communication. The focus is on the issue and not the person.
Body Language Correct Answer nonverbal communication
Bullying Correct Answer negative, often repetitive, disruptive
behavior; also referred to as horizontal violence, lateral violence,
and professional incivility
Change-of-shift Report Correct Answer communication
method used by nurses who are completing care for a patient to
transmit patient information to nurses who are about to assume
, responsibility for continuing care; may be exchanged verbally in
a meeting or audiotaped
Channel Correct Answer term used in communication theory to
denote the medium selected to convey the message' the channel
may target any of the receiver's senses
Charting by Exception (CBE) Correct Answer shorthand
method for documenting patient data that is based on well-
defined standards of practice; only exceptions to these standards
are documented in narrative notes
Cliche Correct Answer a stereotyped, trite, or pat answer.
Don't use these with patients.
Collaborative pathway Correct Answer
Common Health Problems of African Americans Correct
Answer Hypertension
Stroke
Sickle cell anemia
Lactose intolerance
Keloids
Common Health Problems of Asians Correct Answer
Hypertension
Cancer of the Liver
Lactose intolerance
Thalassemia
SOLUTIONS
"A" in ISBAR Correct Answer Assessment
"A" in SOAP format Correct Answer Assessment
"B" in ISBAR Correct Answer Background
"E" in PIE Charting Correct Answer Evaluation
"E" in SOAPIER format Correct Answer Evaluation
"I" in ISBAR Correct Answer Identity/Introduction
"I" in PIE Charting Correct Answer Intervention
"I" in SOAPIER format Correct Answer Intervention
"O" in SOAP format Correct Answer Objective Data
"P" in PIE Charting Correct Answer Problem
"P" in SOAP format Correct Answer Plan
"R" in ISBAR Correct Answer Recommendation
"R" in SOAPIER format Correct Answer Response
"S" in ISBAR Correct Answer Situation
,"S" in SOAP format Correct Answer Subjective Data
4 Communication Zones (Literal Distances) Correct Answer
Intimate Zone
Personal Zone
Social Zone
Public Zone
4 Phases of the Helping Relationship Correct Answer -
Preparatory Phase
-Orientation Phase [Introductory Phase]
-Working Phase [Maintenance Phase]
-Termination Phase [Concluding Phase]
Aggressive Behavior Correct Answer standing up for one's
rights in a negative manner that violates the rights of others
Assertive Behavior/Assertiveness Correct Answer the ability to
stand up for oneself and others using open, honest, and direct
communication. The focus is on the issue and not the person.
Body Language Correct Answer nonverbal communication
Bullying Correct Answer negative, often repetitive, disruptive
behavior; also referred to as horizontal violence, lateral violence,
and professional incivility
Change-of-shift Report Correct Answer communication
method used by nurses who are completing care for a patient to
transmit patient information to nurses who are about to assume
, responsibility for continuing care; may be exchanged verbally in
a meeting or audiotaped
Channel Correct Answer term used in communication theory to
denote the medium selected to convey the message' the channel
may target any of the receiver's senses
Charting by Exception (CBE) Correct Answer shorthand
method for documenting patient data that is based on well-
defined standards of practice; only exceptions to these standards
are documented in narrative notes
Cliche Correct Answer a stereotyped, trite, or pat answer.
Don't use these with patients.
Collaborative pathway Correct Answer
Common Health Problems of African Americans Correct
Answer Hypertension
Stroke
Sickle cell anemia
Lactose intolerance
Keloids
Common Health Problems of Asians Correct Answer
Hypertension
Cancer of the Liver
Lactose intolerance
Thalassemia
