CPP - section 13 - Managing a Payroll
Department Exam Actual Questions
and Answers 2026
In situational leadership, the way managers handle their staff
depends on the way they deal with what two factors? -
correct answer ✅tasks and relationships
What are the fundamental skills that must be mastered in most
managerial positions? -
correct answer ✅strategic plannning/organizing
staffing
giving directions
controlling progress
reporting to upper management
The planning and organizing process consists of defining three key
activities. What are these activities? -
correct answer ✅goals and objectives
the timeframe
the subtasks
List the five questions the payroll manager must answer when
developing a job description. -
, CPP - section 13 - Managing a Payroll
Department Exam Actual Questions
and Answers 2026
correct answer ✅What are the education requirements needed to
perform the job?
What knowledge/skills must the applicant have before being
offered the job?
What training opportunities can be offered to the new employee?
What is the level of supervision required on the job?
How much communication and interaction with other employees
will be necessary?
What types of questions work best in an interview? -
correct answer ✅Open ended questions that ask applicants to
explain past behavior.
Why must payroll managers learn the strengths and weaknesses of
their employees before delegating tasks to them? -
correct answer ✅If their delegation is unduccessful, they must do
the work themselves, which tends to result in unfullfilled
employees and burned out managers.
Department Exam Actual Questions
and Answers 2026
In situational leadership, the way managers handle their staff
depends on the way they deal with what two factors? -
correct answer ✅tasks and relationships
What are the fundamental skills that must be mastered in most
managerial positions? -
correct answer ✅strategic plannning/organizing
staffing
giving directions
controlling progress
reporting to upper management
The planning and organizing process consists of defining three key
activities. What are these activities? -
correct answer ✅goals and objectives
the timeframe
the subtasks
List the five questions the payroll manager must answer when
developing a job description. -
, CPP - section 13 - Managing a Payroll
Department Exam Actual Questions
and Answers 2026
correct answer ✅What are the education requirements needed to
perform the job?
What knowledge/skills must the applicant have before being
offered the job?
What training opportunities can be offered to the new employee?
What is the level of supervision required on the job?
How much communication and interaction with other employees
will be necessary?
What types of questions work best in an interview? -
correct answer ✅Open ended questions that ask applicants to
explain past behavior.
Why must payroll managers learn the strengths and weaknesses of
their employees before delegating tasks to them? -
correct answer ✅If their delegation is unduccessful, they must do
the work themselves, which tends to result in unfullfilled
employees and burned out managers.
