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HFT 2220 HR management exam 2 Questions And Answers

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What is training cycle? - ANS A continuous series of steps involved In The training process What is development? - ANS First step in any training is to assess the need for training. What is the difference between training & development? - ANS Training your going through a list of steps, development you need to be assest before you can train to see how much you progress in the training cycle. Case study training - ANS A training method in which employees are confronted by a series of events and asked to solve the problems presented in each scenario. In-basket training - ANS A training method when employees confronts a wide array of problems similar to what they might find in their in-basket when they come to work. Conference training - ANS A training method that consists of one-on-one discussion between a trainer and a trainee. Behavioral modeling - ANS Social learning theory claims that people learn most behaviors by observing others. Training the trainer - ANS Entails teaching managers or other employees who have knowledge and expertise how to train other members of an organization. Various development techniques - ANS On the job training, job instruction training, lectures, coaching, programmed instruction Behaviors analysis - ANS Individual analysis process that helps managers identify specific training needs for the person performing a particular job. Organizational analysis - ANS Process which the entire organizations need for training is assessed, includes the effect that training will have on the organization. Why do employees join unions? - ANS For job security, slightly higher pay, improvements of working conditions Why would managers resist unions? - ANS It makes their jobs harder. When they want to fire someone who doesn't do their job the union will protect them and you can't do anything. It endangers the business's efficiency. When did Union membership peak? - ANS 1935 What has the trend been since Union membership peak and why? - ANS It has slowly been declining since 1945. By 2009 the percent of unionized workers in all U.S industries was 12.3% Close shop - ANS The hiring and employment of union members only. Open shop - ANS A business that employs workers without regard to union membership Union shop - ANS A shop where every member of the bargaining unit must become a member of the Union after a specified amount of time. Agency shop - ANS Union security clause where all members of a bargaining unit must pay a service fee, whether or not they are union members. Compared to other countries how is union membership rate in the US? - ANS Very low, around 12% The Landrum Groffin Act 1959 - ANS Result of finding regarding power abuse, unethical conduct, and corrupt practices. Unions can pickette, but still can go to work if they want. The Civil service reform act 1978 - ANS Established the federal labor relations authority to administer the act. Worker adjustment & retraining notification act 1991 - ANS Requires employers to give 60 days notice to employees of closing or massive layoffs. Norris-LaGuardia act 1932 - ANS Revoked the power of judges to issue injunctions against union strikes. National labor relations act (the Wagner act) 1935 - ANS The first real effort to prevent mistreatment of employees by management. Established the rights to form unions & established the rights to form strikes. The TAFT-Hartley act 1947 - ANS balence power between unions & employees this power was used by Ronald Regan in 1980's to stop strikes. Prohibits/outlaws closed shops. NLRB - ANS National labor relations board What are yellow dog contracts? - ANS A contract between a worker and an employer in which the worker agrees not to remain in or join a union. What are lock- outs? - ANS Where they lock you out of work and will not let you in. What is "right-to-work-laws"? - ANS It does not mean unions are forbidden I. These states but ban union shops and memberships. Workers are able to work for a living without being compelled to work in union. How many states are "right to work" states? - ANS 24, Florida included What does NLRB do? - ANS Prohibits unions conducting secondary boycotts What is HERE? - ANS Hotel employee & restaurant employee union AFL - ANS American federation of labor union What are those needs proposed by Maslow's Hierarchy of needs? - ANS 5 basic needs: Physiological, safety & security, social, esteem, self-actualization What is McClelland's N-achievement theory about? - ANS People have three needs: achievement, power and affiliation. Employees should have a combination of the three. What is reinforcement theory about? - ANS B.F. Skinners theory is based upon the assumption that people are conditioned to respond to stimuli. What is the expectancy theory about? - ANS A motivation theory that explains motivation as a process involving an individual's perception What is exempt employee? - ANS Executives, administrators, professionals who are exempt from overtime pay. What are 4 categories of exempt employees under the fair labor standards - ANS 1. Regulates over time pay 2. Regulates min. Wage 3. Discourages child labor 4. Regulates several aspects of compensation in the us. What is job evaluation? - ANS The process of determining the relative worth of a position What benefits are mandatory? - ANS Social security, workers compensation, unemployment compensation insurance

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HFT 2220 HR management exam 2
Questions And Answers




A
R
U
LA
C
O
D

, What is training cycle? - ANS A continuous series of steps involved In The training process

What is development? - ANS First step in any training is to assess the need for training.

What is the difference between training & development? - ANS Training your going through
a list of steps, development you need to be assest before you can train to see how much you




A
progress in the training cycle.

Case study training - ANS A training method in which employees are confronted by a




R
series of events and asked to solve the problems presented in each scenario.

In-basket training - ANS A training method when employees confronts a wide array of
problems similar to what they might find in their in-basket when they come to work.



U
Conference training - ANS
between a trainer and a trainee.
A training method that consists of one-on-one discussion
LA
Behavioral modeling - ANS Social learning theory claims that people learn most behaviors
by observing others.

Training the trainer - ANS Entails teaching managers or other employees who have
knowledge and expertise how to train other members of an organization.
C

Various development techniques - ANS On the job training, job instruction training,
lectures, coaching, programmed instruction
O


Behaviors analysis - ANS Individual analysis process that helps managers identify specific
training needs for the person performing a particular job.
D



Organizational analysis - ANS Process which the entire organizations need for training is
assessed, includes the effect that training will have on the organization.

Why do employees join unions? - ANS For job security, slightly higher pay, improvements
of working conditions

Why would managers resist unions? - ANS It makes their jobs harder. When they want to
fire someone who doesn't do their job the union will protect them and you can't do anything. It
endangers the business's efficiency.

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